Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Onyx Boox

Notices

Reply
 
Thread Tools Search this Thread
Old 10-29-2019, 01:10 PM   #1
Iur
Junior Member
Iur began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Oct 2019
Location: Portugal
Device: Onyx Boox Note
Strange behavior of the digitizer

Hi,
I have an Onyx Boox Note, that I bought on ereader.store on 05/2018
But for some weeks I have some problems with it.
After I has experienced the Remarkable stylus on my Onyx Note, and vice versa, I am experiencing some troubles with my Note digitizer. The writing is interrupting, the digitizer stops writing, as if device would be thinking, or in some parts of the screen it works, while in other parts does not, and after digitizer returns to write, straight line appears between the point where it stopped and restarted writing.

I have reset the device to the factory settings, but the problems remains.
Has anyone idea how to solve this problem?

I cannot use it as Note because it stops working and it is very desappointing.
Attached Files
File Type: avi Video_1572365004772.avi (1.09 MB, 13 views)
Iur is offline   Reply With Quote
Old 10-29-2019, 02:25 PM   #2
Iur
Junior Member
Iur began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Oct 2019
Location: Portugal
Device: Onyx Boox Note
Actualization:
I have heard that an "MFG Tool" can recover it’s function by a “special” reset, and a member of this forum said that “it looks like the reset to the factory settings didn't affect system settings of the digitizer”.
Can anyone help me with this?
Iur is offline   Reply With Quote
Old 10-29-2019, 05:08 PM   #3
Question Mark
Guru
Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.
 
Question Mark's Avatar
 
Posts: 991
Karma: 1747117
Join Date: Mar 2016
Device: kobo aura, KA1, Onyx Max
My advice would be to contact the ereader.store where you bought it from. I believe they have a two year warranty for European customers so you should still be covered.
Question Mark is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Strange Behavior tomx2 Calibre 1 09-17-2018 07:13 PM
Strange Startup behavior DiapDealer Calibre 8 04-24-2015 11:40 PM
Strange library behavior jlmwrite Nook Developer's Corner 9 01-23-2011 02:46 PM
strange behavior zeroh Nook Color & Nook Tablet 3 12-09-2010 12:14 PM
strange behavior valb2953 Calibre 1 11-22-2010 02:12 PM


All times are GMT -4. The time now is 09:09 PM.


MobileRead.com is a privately owned, operated and funded community.