Kindle for PC login fix

pk2 · 01-07-2010, 10:29 PM

Hi,

I downloaded the Kindle for PC fix today and it refused to accept my (valid) username and password. After a bit of debugging I found one of the SSL certificates was missing on my fairly new Windows7 PC. Here's how I fixed it.

1. In IE, go to https://firs-ta-g7g.amazon.com. If you are affected by the same issue as me you will get a certificate error screen. Click the 'go to the website' link.

2. Click the red Certificate Error box in the address bar.

3. Click View Certificates.

4. Click the Certification Path tab.

5. Click VeriSign Trust Network.

6. Click View Certificate, then Install Certificate, then Next.

7. Select the 'Place all..." option, click Browse then select 'Trusted Root Certification Authorities", click OK.

8. Click Next, then Finish, then OK.

Your Kindle for PC app will now log in.

Paul

rcuadro · 01-07-2010, 10:53 PM

Good to know

reenoreluv · 02-13-2010, 07:59 AM

Hi,

I do have a similar (or same) issue. When I try to log onto Kindle-For-PC with my correct email and password I get following error message: "Failed to connect with http status code 0"

I tried your fix, but the link https://firs-ta-g7g.amazon.com seems broken.
Anywhere else I can try get the SSL certificate?

I am running Windows 7. My second computer running the same system connects fine.

-reenoreluv

01-07-2010, 10:29 PM	#1
pk2 Junior Member Posts: 2 Karma: 10 Join Date: Jan 2010 Device: Kindle2	Kindle for PC login fix Hi, I downloaded the Kindle for PC fix today and it refused to accept my (valid) username and password. After a bit of debugging I found one of the SSL certificates was missing on my fairly new Windows7 PC. Here's how I fixed it. 1. In IE, go to https://firs-ta-g7g.amazon.com. If you are affected by the same issue as me you will get a certificate error screen. Click the 'go to the website' link. 2. Click the red Certificate Error box in the address bar. 3. Click View Certificates. 4. Click the Certification Path tab. 5. Click VeriSign Trust Network. 6. Click View Certificate, then Install Certificate, then Next. 7. Select the 'Place all..." option, click Browse then select 'Trusted Root Certification Authorities", click OK. 8. Click Next, then Finish, then OK. Your Kindle for PC app will now log in. Paul

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01-07-2010, 10:53 PM	#2
rcuadro Wizard Posts: 1,686 Karma: 874275 Join Date: Nov 2008 Location: Virginia Beach, VA Device: Kindle DX	Good to know

02-13-2010, 07:59 AM	#3
reenoreluv Junior Member Posts: 1 Karma: 10 Join Date: Feb 2010 Device: none	Hi, I do have a similar (or same) issue. When I try to log onto Kindle-For-PC with my correct email and password I get following error message: "Failed to connect with http status code 0" I tried your fix, but the link https://firs-ta-g7g.amazon.com seems broken. Anywhere else I can try get the SSL certificate? I am running Windows 7. My second computer running the same system connects fine. -reenoreluv

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