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Old 03-21-2016, 09:15 PM   #31
darryl
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I didn't try to help.
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Old 03-23-2016, 10:44 AM   #32
Cinisajoy
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To anyone else having trouble with downloading to the SD card, I may have a work around if you have a PC. Put just the SD card in the computer. You may need an adapter or card reader. Download straight from the computer. This should work for videos and music.
Won't work for apps.

The only help I have for the OP is return the Fire and go with a different company.
You can do Amazon videos on a tablet.
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Old 03-23-2016, 12:33 PM   #33
Barbara1955
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I tried that but they wouldn't play.
My MP3 Audiobooks worked Great Side loaded.... My movies didn't.
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Old 03-27-2016, 08:40 PM   #34
jimdays
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OK, I got it working (external sd and internal storage showing up on Windows when Kindle Fire is connected to computer via usb cable). (See screenshot.) I was able to transfer movies from Windows PC to Kindle external SD and watch the movies on the Kindle. I did this as follows:
When the Kindle was connected to PC via usb cable, I didn't see any hidden screen about MTP or camera connection. However, there was a screen in the settings that said something like, "put personal videos and files on sd card". I can't remember exactly what it said, but I ticked that option and then the external SD card showed in Windows. Also I was able to use ES Explorer on the Kindle to play the video that was on the external sd card. Also there were options in the Kindle settings to put downloaded Amazon videos/books/music,etc to the sd card, but I didn't bother ticking those items because as a rule we never buy any Amazon content.

Last edited by jimdays; 03-27-2016 at 08:46 PM.
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Old 05-07-2016, 12:21 PM   #35
cdeviney
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See msg # 10 and the link that was provided:

https://www.amazon.com/gp/help/custo...8307539&sr=1-1
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Old 05-14-2016, 02:02 PM   #36
Sydney's Mom
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Now I remember. I have had weird things happen with my K5 (especially after loading all those books on the SD card). I just power it off, wait a couple seconds, and power it back on. Always fixes the issue.
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