01-31-2010, 03:34 PM | #1 |
Junior Member
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Device: EZReader Pocket Pro
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Upgrading Firmware
It looks like I have an August version of the firmware.
When upgrading, do I simply upgrade using the the latest firmware file? Or do I have to all each and every firmware to get updated? |
01-31-2010, 03:42 PM | #2 |
Well trained by Cats
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Just the version you want. It is a complete replacement (even if some of the pieces are the same.)
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02-01-2010, 05:40 PM | #3 |
Empirical Philosopher
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Device: Astak EZ Reader (6")
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Has anyone gotten their reader to not update and freeze on the "Checking Update Data Please Wait". It says I am using version 1.0.5 2008-03-21. I am using the Dec firmware update on a 2GB San Disk SD card formatted as FAT32. Tried FAT as well and it gave me the same problem. Please advise
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02-01-2010, 06:04 PM | #4 | |
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Dale |
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02-01-2010, 06:43 PM | #5 |
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Try reformatting your card first. Use Fat 16 and DO NOT check the quick format box. In other words make sure it does a full format. Also unzip/unrar the file so that it is a .bin file you put on the card. Also make sure your battery is fully charged. A 1gb card is much better but a 2gb card could work. It is almost always the card that is at fault.
Last edited by Stormchild; 02-01-2010 at 06:46 PM. |
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02-01-2010, 07:27 PM | #6 |
Happy Wife & Momma
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Why is a 1 gig card better than a 2 gig? I'm just about ready to order mine (hopefully later this week! ) and I have both 1 gig and 2 gig cards. I figured I'd keep the 2 gig for me and give the 1 gig to my daughter for my old Palm I'll be giving her... but would the 1 gig be better? (I've got a little over 100 books ready to put on it, and they're around 100MB total, so I know I'll have plenty of room either way.)
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02-01-2010, 09:59 PM | #7 |
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Upgraded happily on 1g 2g and 16g cards!
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02-01-2010, 10:01 PM | #8 | |
Grand Sorcerer
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02-01-2010, 10:03 PM | #9 |
Grand Sorcerer
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02-01-2010, 10:42 PM | #10 | |
Happy Wife & Momma
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02-01-2010, 10:55 PM | #11 |
Empirical Philosopher
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02-02-2010, 01:16 PM | #12 | |
Astak Director, Bus. Devl
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Before you send it in, please call!
Quote:
We at Astak want to help! Can you please email to support@astak.com OR call tollfree: 1-866-368-8788!! In any case, you need an RMA (Returned Materials Authorization) number; so why not let us see if we can solve your dilemma? They will need: model, date purchased, and other info. We will try to get you up to speed quickly. IF you call (recommended) ask for Elliott. If he cannot help you... ask for the Product Manager. Doing updates is not hard, but if you have an older model it can use our help at first. |
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02-02-2010, 02:18 PM | #13 | |
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02-05-2010, 04:11 PM | #14 |
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Help! Just received my new EZ Reader and it sounds like I should be upgrading the firmware although its new. Saw two files for the Pocket Pro, downloaded both, but when unzipping them they have the same name and try to overwrite each other. Presume I need the most recent? Then formatted my SD card, copied the bin file over, and tried to follow FAQ instructions on the astak website to install. But there is no silver volume button on my machine to press and hold down! Confused...
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02-05-2010, 04:23 PM | #15 |
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I'm assuming you have a PEz? You are correct that you want to use the most recent firmware. You may notice that it's from December, so there's no way it could be installed on your reader at the factory. There's a video on YouTube where Amy shows how to upgrade the firmware. I think the volume button is for the 6". On my PEz, I push the page forward button on the left side. Watch the video to see which button I mean.
http://www.youtube.com/watch?v=8USEOxj8P2M One other note. Make sure that you've fully charged your reader before you start. We're told that running out of power in the middle of the upgrade is really bad. Last edited by polly; 02-05-2010 at 04:26 PM. |
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