PRS-600 Windows 7 doesn't recognize my PRS-600

Shemesu · 06-10-2010, 04:26 PM

Hello,

I own a PRS-600 and an Acer Aspire 5020 with windows XP and I have calibre installed and works flawlessly.

I bought a new computer, a HP Envy 15 with i7 and 6mb of ram and Windows7 64b.

I installed calibre (7.1) processed some files (it works with all the processor threads! great!

)

But my PRS-600 is not recognized...

I went back to the old computer and it worked fine. (It takes ages to synchronize several files to the e-reader, but it works)

I checked everything I found in the net,

but to no avail.

I debugged the connected devices and says none present.

Anybody has any idea? can I do something to make it detected?

Please, I want to give away my old machine, but I must keep it for the ebook.

Thanks in advance

Ervserver · 06-10-2010, 10:21 PM

did you try other ports? now n then mine won't recognize then I try another port and its fine

dorino · 06-11-2010, 11:01 AM

Yes, try different ports.
If that doesn't work, try a different cable. Printers, phones, and other devices often use the mini-USB to USB cable, so you probably have one lying around.

If that doesn't work, try (if able) a system restore on the newer computer that isn't working. You might of installed something that's clashing with the sony, etc.

ZombieEatsYou · 06-11-2010, 03:21 PM

My computer (vista 32) wouldn't recognize my 600 till I did a complete shut down and restart (of the 600).

jollity · 02-09-2011, 03:47 AM

Ihave a computer with Intel 7i processor and Asus motherboard running windows 7 32 bits. I get the same problem computer cannot regognise the reader most of the time. If I amlucky and it does the data transfer is rediculouslt slow. My computer supplier and I have tried everything to get it to work without success. The conclusion is that the Sony is INCOMPATIBLE with the generation of high speed chipsets. The rader works on a netbook with vista (slow Connection)and a network hub via a router and virtual usb (also a slow connection) but not directly through the hard wired usb. My com[puter has been taken apart and put back togther and it is working perfectly. With any other machine the reader works perfectly. Problem only with high spped machine and windows 7 32 bit.

jollity · 02-09-2011, 03:56 AM

Ihave a computer with Intel 7i processor and Asus motherboard running windows 7 32 bits. I get the same problem computer cannot regognise the reader most of the time. If I amlucky and it does the data transfer is rediculouslt slow. My computer supplier and I have tried everything to get it to work without success. The conclusion is that the Sony is INCOMPATIBLE with the generation of high speed chipsets. The rader works on a netbook with vista (slow Connection)and a network hub via a router and virtual usb (also a slow connection) but not directly through the hard wired usb. My com[puter has been taken apart and put back togther and it is working perfectly. With any other machine the reader works perfectly. Problem only with high spped machine and windows 7 32 bit.

akais · 02-14-2011, 02:24 PM

If your Windows 7 is Professional or Ultimate edition, you might try downloading Windows XP mode. I used that with my PRS-500 and Windows 7 until I decided I wanted epub compatability, When I contacted Sony to update it, they instead replaced it with a PRS-600. I have no problem with my PRS-600 and Windows 7 Professional but if there is a chipset conflict with your computer, XP mode would be a workaround.

06-10-2010, 04:26 PM	#1
Shemesu Junior Member Posts: 5 Karma: 10 Join Date: Jun 2010 Device: Sony 600	Windows 7 doesn't recognize my PRS-600 Hello, I own a PRS-600 and an Acer Aspire 5020 with windows XP and I have calibre installed and works flawlessly. I bought a new computer, a HP Envy 15 with i7 and 6mb of ram and Windows7 64b. I installed calibre (7.1) processed some files (it works with all the processor threads! great! ) But my PRS-600 is not recognized... I went back to the old computer and it worked fine. (It takes ages to synchronize several files to the e-reader, but it works) I checked everything I found in the net, but to no avail. I debugged the connected devices and says none present. Anybody has any idea? can I do something to make it detected? Please, I want to give away my old machine, but I must keep it for the ebook. Thanks in advance

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06-10-2010, 10:21 PM	#2
Ervserver Wizard Posts: 2,624 Karma: 1008294 Join Date: Dec 2007 Location: Iowa, USA Device: Nook Simple Touch	did you try other ports? now n then mine won't recognize then I try another port and its fine

06-11-2010, 11:01 AM	#3
dorino I'm odd. Take note. Posts: 325 Karma: 779 Join Date: Jun 2010 Location: Montana Device: deceased PRS-600, Nook STR	Yes, try different ports. If that doesn't work, try a different cable. Printers, phones, and other devices often use the mini-USB to USB cable, so you probably have one lying around. If that doesn't work, try (if able) a system restore on the newer computer that isn't working. You might of installed something that's clashing with the sony, etc.

06-11-2010, 03:21 PM	#4
ZombieEatsYou Groupie Posts: 176 Karma: 1001283 Join Date: Apr 2010 Location: Barricaded on the 2nd floor Device: Kindle Fire HD 7" & 8.9"/Sony PRS 950/Entourage eDGe/Acer A500	My computer (vista 32) wouldn't recognize my 600 till I did a complete shut down and restart (of the 600).

02-09-2011, 03:47 AM	#5
jollity Junior Member Posts: 2 Karma: 10 Join Date: Feb 2011 Device: Sony PRS 600	Ihave a computer with Intel 7i processor and Asus motherboard running windows 7 32 bits. I get the same problem computer cannot regognise the reader most of the time. If I amlucky and it does the data transfer is rediculouslt slow. My computer supplier and I have tried everything to get it to work without success. The conclusion is that the Sony is INCOMPATIBLE with the generation of high speed chipsets. The rader works on a netbook with vista (slow Connection)and a network hub via a router and virtual usb (also a slow connection) but not directly through the hard wired usb. My com[puter has been taken apart and put back togther and it is working perfectly. With any other machine the reader works perfectly. Problem only with high spped machine and windows 7 32 bit.

02-09-2011, 03:56 AM	#6
jollity Junior Member Posts: 2 Karma: 10 Join Date: Feb 2011 Device: Sony PRS 600	Ihave a computer with Intel 7i processor and Asus motherboard running windows 7 32 bits. I get the same problem computer cannot regognise the reader most of the time. If I amlucky and it does the data transfer is rediculouslt slow. My computer supplier and I have tried everything to get it to work without success. The conclusion is that the Sony is INCOMPATIBLE with the generation of high speed chipsets. The rader works on a netbook with vista (slow Connection)and a network hub via a router and virtual usb (also a slow connection) but not directly through the hard wired usb. My com[puter has been taken apart and put back togther and it is working perfectly. With any other machine the reader works perfectly. Problem only with high spped machine and windows 7 32 bit.

02-14-2011, 02:24 PM	#7
akais Member Posts: 16 Karma: 10 Join Date: Feb 2011 Location: Flourdough-The Shoeshine State! Device: Kindle 1st gen., Kindle 3 WiFi, Sony Prs-650	If your Windows 7 is Professional or Ultimate edition, you might try downloading Windows XP mode. I used that with my PRS-500 and Windows 7 until I decided I wanted epub compatability, When I contacted Sony to update it, they instead replaced it with a PRS-600. I have no problem with my PRS-600 and Windows 7 Professional but if there is a chipset conflict with your computer, XP mode would be a workaround.

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