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Old 01-25-2019, 03:57 PM   #1
sunishun
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Error communicating with device, Cannot write to file, Unspecified error
Hello, this is my first post here.

I've been a very happy Calibre user for several years, the past few with my Amazon Fire 5th Gen.

Over these years, I sometimes get the Error Communicating with device. It's usually resolved by rebooting my PC and/or device. However, for the past three weeks, I've received the error and not been able to fix through reboots.

I appreciate any help I get for this issue. Here's the error:

Spoiler:

calibre, version 3.38.1
ERROR: Error: Error communicating with device

Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 510, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 218, in books
File "site-packages\calibre\devices\mtp\driver.py", line 190, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 180, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 151, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 37, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 441, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error
Last edited by PeterT; 01-25-2019 at 07:53 PM.
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Old 01-26-2019, 12:30 AM   #2
kovidgoyal
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You will have to reset the device, or alternately use one of the wireless communication methods described here: https://manual.calibre-ebook.com/faq...kindle-fire-hd
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Old 01-27-2019, 10:07 PM   #3
sunishun
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Thank you for the quick response.

I messed up. Misunderstood, thought you meant a fresh Calibre install and wiped out my library.

What do you mean by "reset the device"?

Thank you.

Quote:
Originally Posted by kovidgoyal View Post
You will have to reset the device, or alternately use one of the wireless communication methods described here: https://manual.calibre-ebook.com/faq...kindle-fire-hd
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Old 01-28-2019, 01:05 AM   #4
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Simply google

how to reset my amazon fire

and you should get instructions
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Old 01-28-2019, 09:53 AM   #5
itimpi
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Quote:
Originally Posted by sunishun View Post
Thank you for the quick response.

I messed up. Misunderstood, thought you meant a fresh Calibre install and wiped out my library.

What do you mean by "reset the device"?

Thank you.
A fresh Calibre install should not touch your library! It will still be on the hard disk unless you explicitly removed it.
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Old 01-28-2019, 10:08 AM   #6
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search you HD for metadata.db

In calibre right click the Library Icon: Switch/create: Usu Existing <select the folder where the DB file was found>: that is your Old Library. Nothiing else need be done
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Old 02-04-2019, 09:37 PM   #7
sunishun
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Thank You!

Quote:
Originally Posted by theducks View Post
search you HD for metadata.db

In calibre right click the Library Icon: Switch/create: Usu Existing <select the folder where the DB file was found>: that is your Old Library. Nothiing else need be done
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