Troubleshooting Kindle having trouble refreshing and loading existing content

echobase · 09-07-2010, 04:16 AM

Have had the Kindle 3 for about 3 days, everything was fine until i tried to open a 1200 page PDF downloaded from PC.

Now after multiple refreshes, hard reboots etc, it brings back my content minus the Collections selection in the Sort area!! It's grayed out so I can't sort by Collections. I have over 200 books on this thing by now and not having the Collections option is bad for my right thumb...!!!

Any suggestions? Should I just create my 10 custom collection folders and repopulate them? Why is the 'Collections' button grayed out??

Any help would be greatly appreciate, thanks!

TheKindleWorm · 09-07-2010, 04:24 AM

I've only read of the collections option being greyed out when a device isn't registered - has your registration info been lost on your Kindle device? I would connect via wifi and do a sync as well.

echobase · 09-07-2010, 04:29 AM

Thank you, Mr. Kindle Worm, will try both options!!

09-07-2010, 04:16 AM	#1
echobase Junior Member Posts: 2 Karma: 10 Join Date: Sep 2010 Device: Amazon Kindle 3	Kindle having trouble refreshing and loading existing content Have had the Kindle 3 for about 3 days, everything was fine until i tried to open a 1200 page PDF downloaded from PC. Now after multiple refreshes, hard reboots etc, it brings back my content minus the Collections selection in the Sort area!! It's grayed out so I can't sort by Collections. I have over 200 books on this thing by now and not having the Collections option is bad for my right thumb...!!! Any suggestions? Should I just create my 10 custom collection folders and repopulate them? Why is the 'Collections' button grayed out?? Any help would be greatly appreciate, thanks!

09-07-2010, 04:29 AM	#3
echobase Junior Member Posts: 2 Karma: 10 Join Date: Sep 2010 Device: Amazon Kindle 3	Thanks! Thank you, Mr. Kindle Worm, will try both options!!

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09-07-2010, 04:24 AM	#2
TheKindleWorm Guru Posts: 860 Karma: 177868 Join Date: Aug 2010 Location: East Anglia UK Device: Kindle 3G, iPhone 3G, iPod 4G, PB 360, Sony 600 sold, Kindle 2i sold	I've only read of the collections option being greyed out when a device isn't registered - has your registration info been lost on your Kindle device? I would connect via wifi and do a sync as well.

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