07-16-2020, 04:04 PM | #1 |
Junior Member
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Device: Kindle
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Constant Disconnects from Box Cloud
Hi, just recently moved my library from Dropbox Cloud connection to Box, but it's incredibly frustrating because although it connects fine, allows me to set up my library path and download books etc, the connection doesn't 'stick'.
The next time I open CC, be it an hour or a day later, I have to go through the whole process of logging into Box, authorising and setting up the library path. This happens even if I haven't shut CC down, but left it open as a background app. Is there some setting I'm missing here, be it on Box or CC? Is there any other info I can provide to help resolve this? Thanks. |
07-17-2020, 12:17 AM | #2 |
Wizard
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Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,
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same here. dropbox "sticks" ok, box does not.
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08-02-2020, 03:51 AM | #3 |
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Device: Onyx Boox Note Pro, Onyx Boox Poke Pro, Likebook Mars, Likebook Ares
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Have to re-authenticate with Box each connection.
As others have reported Box connection always asks for re-authentication, see screenshot for details.
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08-07-2020, 07:15 PM | #4 | |
Junior Member
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Quote:
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08-08-2020, 12:17 AM | #5 | |
Wizard
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Quote:
of the calibre-xxx products in google play store which i investigated, all but one are broken for cloud connctions, and the remaining one - calibre-carte- is new and very basic CALIBRE-GO, CALIBRE-BOX are both useless last time I checked , CC+ BOX was still bugged, but maybe that fix is still outstanding. CC + Dropbox is good. but CC with content server retrieves more metadata ( e.g. series) than CC with any Cloud, and also fixes any truncated file names on device |
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08-10-2020, 01:55 PM | #6 |
Groupie
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Hey All,
This is a confirmed bug in the Amazon app version. We are focusing on resolving some other bugs right now but it is on our list to correct this authentication issue. Will follow up when we are closer to release. Thanks, Alex |
08-14-2020, 09:20 PM | #7 | |
Junior Member
Posts: 8
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Quote:
Have pm'd you instead. |
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08-16-2020, 08:54 AM | #8 |
Connoisseur
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Device: Tolino Vision HD4, BOOX Poke2
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08-16-2020, 09:09 AM | #9 |
Wizard
Posts: 3,305
Karma: 10259306
Join Date: May 2016
Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,
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search your local google play store for any app with calibre in the name..
that's is how i found the other competitors, and search results now include this newer one [ which has no free trial/demo mode ] . its a pay-to-own app. |
08-20-2020, 05:39 PM | #10 |
Groupie
Posts: 195
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Join Date: Feb 2020
Device: kindle
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Can anyone provide me the estimated amount of time before re-auth is required?
My connection lasted 6+ hours. |
08-31-2020, 01:27 PM | #11 |
Groupie
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This is fixed in Amazon app version for new release on 8/30.
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Tags |
box, cloud connect |
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