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Old 03-20-2009, 11:16 PM   #31
pilotbob
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Quote:
Originally Posted by jcbeam View Post
oops! Too small
Can you open a command window. Type

e:

Then type

dir

and paste the results or a print screen.

Has it always looked like this, or is this new?


Opps... guess I am too late. That's what I get for watching a movie with the fam.

BOb
Last edited by pilotbob; 03-20-2009 at 11:19 PM.
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Old 03-20-2009, 11:20 PM   #32
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PErhaps the Kindle was in "charging" mode rather than USB mode. Isn't there a way to do this? I don't have a K2 so I can't really say.

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Old 03-21-2009, 08:44 AM   #33
jcbeam
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Originally Posted by sirbruce View Post
They might be able to send you a new USB cable if it's the cable that's the problem and not the connection. Is it loose on the Kindle end or the computer end?
It's loose on the Kindle end; going to try it again today on completely flat surface.
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Old 03-21-2009, 08:58 AM   #34
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I would definitely contact them and ask for a new cable. Also, there have been reports of people who have had bad micro-usb ports on the Kindle itself, so if the cable isn't the issue support should be willing to send you a new Kindle.
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