06-08-2010, 04:15 PM | #1 |
Enthusiast
Posts: 36
Karma: 12
Join Date: Jan 2010
Device: irex
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HELP!! my stylus stopped working
It suddenly stopped working while i was reading, did nothing special. how to solve this problem? how do i know if its a problem with the screen or the stylus. thanks?
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06-09-2010, 03:00 AM | #2 |
Junior Member
Posts: 7
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Join Date: Jun 2010
Location: Paris, FR
Device: Boox M92,Irex DR1000S, Bookeen Gen3, Sony PRS500
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Reboot
What did you do so far ?
Did you try to restart the stylus from the Settings or did you try to reboot the DR ? |
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06-09-2010, 03:30 AM | #3 |
Enthusiast
Posts: 36
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Join Date: Jan 2010
Device: irex
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I tried everything, turned off then, turned the stylus on. reset, even updated to firmware 2.0 RC1, then restored back to 1.71. it simply doesn't work. since it happened so sudden, im just afraid if its a problem with the screen.
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06-09-2010, 05:22 PM | #4 |
Wizard
Posts: 4,293
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Join Date: May 2007
Device: iRex iLiad, DR800SG
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I'd suggest opening a ticket with their tech support. It might be a hardware problem.
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06-15-2010, 07:14 AM | #5 |
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Device: irex
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they don't even reply to my ticket.
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06-15-2010, 03:47 PM | #6 |
Wizard
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Join Date: Nov 2009
Location: Portland, OR
Device: Boox PB360 etc etc etc
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take the reader and stylus to a store that carries wacom tablets. best buy or office depot etc. try your stylus one of the wacom units (if you can) try their stylus on the reader.
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06-15-2010, 03:56 PM | #7 |
Wizard
Posts: 4,293
Karma: 529619
Join Date: May 2007
Device: iRex iLiad, DR800SG
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Have you heard of a stylus "going bad" before? I thought they were basically passive and just reflected back a signal from the WACOM layer in the screen, kind of like a RFID tag.
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06-16-2010, 11:35 AM | #8 |
Wizard
Posts: 2,806
Karma: 13500000
Join Date: Nov 2009
Location: Portland, OR
Device: Boox PB360 etc etc etc
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they can go "bad" if for instance the tip is broken off or stuck(pressure sensitive ones) or the pen is damaged so it cant be powered by the induction field. It could be the digitizer layer of the display as well so its important to find a way to try a known working stylus to determine which it is.
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