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Old 07-06-2018, 11:40 PM   #1
catsknit
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Arrow Adobe Digital Editions - 2 accounts

Somewhere along the way I have ended up with 2 different ADE accounts. Apparently my laptop is authorized with one account (and I can find that number in the ADE app - I'm using ADE 2.01 due to the newer versions DRM issues with purchased books)
and my tablet running Overdrive must be using a different account, because if i check out a library book on Overdrive on my tablet, and then later try to download it to my laptop to sideload onto my Kobo for better reading experience, it refuses, saying it's already checked out to a different authorized user.
I can't find anywhere in Overdrive to even indicate what the authorization # is or how to unauthorize that account or whatever.
On the ADE support forums, people have asked similar questions going back for 5 or more years with NO answers from customer service or any help from anyone else.

Any ideas where to look?
thanks!
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Old 07-08-2018, 12:10 PM   #2
PeterT
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One idea on the tablet would be to go to Settings / Apps, select Overdrive and then clear Storage and Cache. This should remove the settings and all downloaded content.

Next launch Overdrive and it should reprompt you for logon info.

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