Singapore Library checkout working?

John F · 10-07-2011, 08:27 AM

Is checkout working at the Singapore Library?

I tried checking a book (epub) out yesterday and today, and I can't get past the confirm checkout?

I can add it to my cart, but when I go to "MY Cart->Proceed to Checkout" and click on the "Confirm Checkout" button, nothing happens.

Anyone else having this problem or successfully checking out?

I can successfully checkout a book from FLP.

Thanks.

Asawi · 10-07-2011, 08:42 AM

Went and tried and had the same problem.

hannah · 10-07-2011, 10:06 AM

I have the same problem.
I sent helpdesk an email and "they are looking into it and will respond to me soon" (two hours ago)

It's not the first time I have problems when checkout but usually it doesn't take so long to work again.

hannah

Ryvyan · 10-07-2011, 12:12 PM

I checked out an ebook once and it took me about a month to receive it.

p/s: I'm Singaporean with a local account.

NNolan · 10-07-2011, 05:07 PM

And as of right now it's still not fixed, so I'm going to lose the book in my cart in another 20 minutes. Bummer.

NNolan · 10-08-2011, 07:11 AM

I hope they aren't restricting non-local library cards now.

amward · 10-08-2011, 09:46 PM

Hi all,

I just tried a minute ago and was able to download a book successfully so it seems to be fixed.

NNolan · 10-09-2011, 08:45 AM

Yep, it woks for me now too. Unfortunately, not in time to get the book I had on reserve on Friday, so I'm back in the queue for that.

HarleyB · 10-09-2011, 07:21 PM

NNolan that is so unlucky!
I was almost in the same position with a book available from my reservation list and the checkout not working. But luckily for me I managed with a few hours to spare.
I hope you're not too far back in the queue now.

John F · 10-13-2011, 09:00 AM

It started working for me on Monday.

10-07-2011, 08:27 AM	#1
John F Grand Sorcerer Posts: 7,168 Karma: 63764653 Join Date: Feb 2009 Device: Kobo Glo HD	Singapore Library checkout working? Is checkout working at the Singapore Library? I tried checking a book (epub) out yesterday and today, and I can't get past the confirm checkout? I can add it to my cart, but when I go to "MY Cart->Proceed to Checkout" and click on the "Confirm Checkout" button, nothing happens. Anyone else having this problem or successfully checking out? I can successfully checkout a book from FLP. Thanks.

10-08-2011, 07:11 AM	#6
NNolan Compulsive Gadget Geek Posts: 395 Karma: 4219324 Join Date: Mar 2010 Location: Almost Canada Device: One of each, and two in some cases	It's still not working. I hope they aren't restricting non-local library cards now. Last edited by NNolan; 10-08-2011 at 07:13 AM.

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10-07-2011, 08:42 AM	#2
Asawi Gadgetoholic Posts: 1,462 Karma: 2731820 Join Date: Feb 2011 Location: Sweden Device: Kobo Libra2, Tolino Vision 6	Went and tried and had the same problem.

10-07-2011, 10:06 AM	#3
hannah Zealot Posts: 113 Karma: 1012700 Join Date: Jan 2009 Location: Belgium Device: Kobo H20, Bebook mini	I have the same problem. I sent helpdesk an email and "they are looking into it and will respond to me soon" (two hours ago) It's not the first time I have problems when checkout but usually it doesn't take so long to work again. hannah

10-07-2011, 12:12 PM	#4
Ryvyan I read what I want. Posts: 224 Karma: 372315 Join Date: Jun 2011 Location: Singapore Device: iPhone XS, iPhone 6, Kobo Clara	I checked out an ebook once and it took me about a month to receive it. p/s: I'm Singaporean with a local account.

10-07-2011, 05:07 PM	#5
NNolan Compulsive Gadget Geek Posts: 395 Karma: 4219324 Join Date: Mar 2010 Location: Almost Canada Device: One of each, and two in some cases	And as of right now it's still not fixed, so I'm going to lose the book in my cart in another 20 minutes. Bummer.

10-08-2011, 09:46 PM	#7
amward Wizard Posts: 1,299 Karma: 2081110 Join Date: Jan 2011 Location: SW Australia Device: Eco Eclipse, Sony PRS 350 (pink), Ipod Touch, Kindle Touch	Hi all, I just tried a minute ago and was able to download a book successfully so it seems to be fixed.

10-09-2011, 08:45 AM	#8
NNolan Compulsive Gadget Geek Posts: 395 Karma: 4219324 Join Date: Mar 2010 Location: Almost Canada Device: One of each, and two in some cases	Yep, it woks for me now too. Unfortunately, not in time to get the book I had on reserve on Friday, so I'm back in the queue for that.

10-09-2011, 07:21 PM	#9
HarleyB Fanatic Posts: 565 Karma: 1113286 Join Date: Jul 2010 Location: Sunshine Coast Australia Device: Kobo (RIP), iPad, iPhone 4, Kobo Touch x2, Kobo Glo	NNolan that is so unlucky! I was almost in the same position with a book available from my reservation list and the checkout not working. But luckily for me I managed with a few hours to spare. I hope you're not too far back in the queue now.

10-13-2011, 09:00 AM	#10
John F Grand Sorcerer Posts: 7,168 Karma: 63764653 Join Date: Feb 2009 Device: Kobo Glo HD	It started working for me on Monday.

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