02-16-2020, 08:58 AM | #1 |
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Docs/non-Amazon ebooks not syncing
Hi all! I am having trouble with my non-Amazon ebooks, which work fine on my Kindle but aren't showing up anywhere else. I'd like to access my annotations and sync progress, etc.
I've found a few threads on here about similar problems - but the solutions all start with going to 'Manage Your Content and Devices' on the Amazon site, and finding the ebooks listed under Docs there. Mine are not even showing up there - the site tells me 'No Items Found' when I click to look at Docs on my Kindle. All the Amazon ebooks are showing up fine so I don't think it's a general problem with syncing. The non-Amazon ebooks were sent to the Kindle via email. Any advice would be great! |
02-16-2020, 09:11 AM | #2 | |
Grand Sorcerer
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Make sure that "Personal Document Archiving" is enabled. The setting can be found in the "Manage Your Content and Devices" page online. It it in the "Preferences" tab somewhere within the "Personal Document Settings" section.
Quote:
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02-16-2020, 10:09 AM | #3 |
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Aha! Thank you. Will it go back and add the files already on the Kindle to my library, or is this only going to work for future docs I send?
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02-16-2020, 10:28 AM | #4 |
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02-29-2020, 04:26 AM | #5 |
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In Manage Your Content and Devices page, select Docs, when all your personal ebooks appear select them all and click Deliver, then send to the devices you want, like this
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03-10-2020, 08:46 AM | #6 | |
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Quote:
https://i.imgur.com/EYRthwG.png Any idea why? Archiving is enabled. |
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03-10-2020, 11:35 AM | #7 |
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Docs cannot be read in Cloud or desktop Kindle apps. I would check that those other devices actually exist. Sometimes an update or reinstall of Android/iOS app makes you re-register and it can ‘orphan’ older registrations. Just remove the zombie devices.
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03-12-2020, 06:10 AM | #8 |
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Got it, thanks!
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