Aura HD Constant Restarts

Majorix · 08-15-2015, 10:50 AM

Ever since I upgraded to 3.17, I have totally lost control over my reader. When I close the sleep cover, it will just restart. When I connect to the PC it will restart.

I want to downgrade back to 3.15 (which had no problems except ghosting and problems with dictionary lookups), I connect to the PC and choose connect on the reader. However it will not show up under the PC since it just restarts before realizing the connection. Therefore I have no control over the folders in the device and I cannot load the 3.15 downgrade.

Has anyone else had this? What can I do? I am also ready to mod the device if necessary because I cannot use it like this anyway! Worst time I had with Kobo over the years, really poor firmware!

Desdinova · 08-15-2015, 01:22 PM

Tried a factory reset?

Ken Maltby · 08-15-2015, 01:41 PM

Sounds like a factory reset is your best bet, but you might want to skip 3.15, given the posts recently.

Luck;
Ken

murg · 08-15-2015, 05:50 PM

Teach Kobo a lesson: Take it back as a warranty return and don't upgrade the new one past 3.15.

Nick Payne · 08-15-2015, 08:23 PM

We have two Aura HD in our house. They were both upgraded by performing a factory reset, then allowing Kobo Desktop to upgrade them to 3.15, and then sideloading 3.17 by putting the update files in the .kobo directory. The upgrade on one reader completed without incident and it can be used as normal. The other, with 3.17 installed, continually reboots such that it is unusable.

08-15-2015, 10:50 AM	#1
Majorix Giant Hobbit Posts: 49 Karma: 487552 Join Date: Aug 2009 Location: Turkey Device: Kobo: Clara, Mini, Aura HD, Aura 2, Kindle: Paperwhite 1, DX 1	Constant Restarts Ever since I upgraded to 3.17, I have totally lost control over my reader. When I close the sleep cover, it will just restart. When I connect to the PC it will restart. I want to downgrade back to 3.15 (which had no problems except ghosting and problems with dictionary lookups), I connect to the PC and choose connect on the reader. However it will not show up under the PC since it just restarts before realizing the connection. Therefore I have no control over the folders in the device and I cannot load the 3.15 downgrade. Has anyone else had this? What can I do? I am also ready to mod the device if necessary because I cannot use it like this anyway! Worst time I had with Kobo over the years, really poor firmware!

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08-15-2015, 01:22 PM	#2
Desdinova Eternal light Posts: 263 Karma: 1088802 Join Date: Jun 2015 Location: South Wales Device: Kobo Glo, Aura, Touch, H2O - now Aura One and Kindle Oasis 3	Tried a factory reset?

08-15-2015, 01:41 PM	#3
Ken Maltby Wizard Posts: 4,464 Karma: 6900052 Join Date: Dec 2009 Location: The Heart of Texas Device: Boox Note2, AuraHD, PDA,	Sounds like a factory reset is your best bet, but you might want to skip 3.15, given the posts recently. Luck; Ken

08-15-2015, 05:50 PM	#4
murg No Comment Posts: 3,238 Karma: 23878043 Join Date: Jan 2012 Location: Australia Device: Kobo: Not just an eReader, it's an adventure!	Teach Kobo a lesson: Take it back as a warranty return and don't upgrade the new one past 3.15.

08-15-2015, 08:23 PM	#5
Nick Payne Connoisseur Posts: 86 Karma: 39898 Join Date: Jul 2013 Location: Canberra, Australia Device: Kobo Clara HD, Kobo Libra H2O	We have two Aura HD in our house. They were both upgraded by performing a factory reset, then allowing Kobo Desktop to upgrade them to 3.15, and then sideloading 3.17 by putting the update files in the .kobo directory. The upgrade on one reader completed without incident and it can be used as normal. The other, with 3.17 installed, continually reboots such that it is unusable.

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