Glo Device died after running out of battery

tmendes · 04-21-2019, 11:19 AM

Hi,

I have a Kobo Glo, which was working perfectly until a few weeks ago.

I was using it, noticed that the battery was running low, but kept using it, until it shut off. Then I recharged it (many many times since that happened), but it never worked again. I'm able to turn on the light (so battery is still working), but nothing shows in the screen. I can see something very faded there, but I can't even identify what's written.

I tried soft reset, hard reset, ran fsck on all its partitions, spoke with Kobo, which asked me to send it to "Livraria Cultura" (Kobo's reseller in Brazil), but they said they wouldn't fix it, and sent it back to me.

I didn't drop it or anything. It looks like a software problem, but as nothing shows in the screen, might (also?) be a hardware problem. But how can I be sure? I can try changing its screen, but I doubt it will fix anything (as I didn't drop it, it just ran out of battery, so it doesn't make sense that this would break something on the hardware level).

Any ideas?

Thanks!

BloodRagg · 04-21-2019, 01:43 PM

So you tried this ?
https://koboproblems.wordpress.com/2...omment-page-1/

tmendes · 04-26-2019, 09:00 AM

Many, many times.

GeoffR · 04-26-2019, 09:37 AM

If you can turn the light off and on with the button, then the device must have booted successfully. So I think most likely the screen is broken.

04-21-2019, 11:19 AM	#1
tmendes Junior Member Posts: 2 Karma: 10 Join Date: Apr 2019 Device: Kobo Glo	Device died after running out of battery Hi, I have a Kobo Glo, which was working perfectly until a few weeks ago. I was using it, noticed that the battery was running low, but kept using it, until it shut off. Then I recharged it (many many times since that happened), but it never worked again. I'm able to turn on the light (so battery is still working), but nothing shows in the screen. I can see something very faded there, but I can't even identify what's written. I tried soft reset, hard reset, ran fsck on all its partitions, spoke with Kobo, which asked me to send it to "Livraria Cultura" (Kobo's reseller in Brazil), but they said they wouldn't fix it, and sent it back to me. I didn't drop it or anything. It looks like a software problem, but as nothing shows in the screen, might (also?) be a hardware problem. But how can I be sure? I can try changing its screen, but I doubt it will fix anything (as I didn't drop it, it just ran out of battery, so it doesn't make sense that this would break something on the hardware level). Any ideas? Thanks!

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Glo New Glo HD, battery died in sleep mode	barrist	Kobo Reader	7	01-06-2016 05:39 PM
Touch Running the STR without a battery?	edent	Barnes & Noble NOOK	1	09-01-2015 12:45 PM
HD Kindle Fire HD 8.9" battery problem (temperature sensitive device/battery)	Alberich	Kindle Fire	12	01-21-2013 10:55 PM
Touch Battery More Than 1/2 Full, Still Died	SCION	Kobo Reader	15	09-20-2011 10:14 PM
Has anyone's battery ever died?	GA Russell	Which one should I buy?	6	10-20-2009 11:24 PM

04-21-2019, 01:43 PM	#2
BloodRagg Zealot Posts: 128 Karma: 842196 Join Date: Feb 2019 Device: none	So you tried this ? https://koboproblems.wordpress.com/2...omment-page-1/

04-26-2019, 09:00 AM	#3
tmendes Junior Member Posts: 2 Karma: 10 Join Date: Apr 2019 Device: Kobo Glo	Many, many times.

04-26-2019, 09:37 AM	#4
GeoffR Wizard Posts: 3,821 Karma: 19162882 Join Date: Nov 2012 Location: Te Riu-a-Māui Device: Kobo Glo	If you can turn the light off and on with the button, then the device must have booted successfully. So I think most likely the screen is broken.