05-20-2018, 08:46 AM | #166 | |
Grand Sorcerer
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Quote:
1) My order will not ship until Monday 2) The USPS (with Saturday shipping) is no longer being used in my area I've noticed that UPS has delivered my recent Amazon orders, but I was hoping it was merely a temporary thing. The USPS direct from an Amazon fulfillment center was definitely more efficient (and timely) in my particular area. |
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05-20-2018, 09:42 AM | #167 | |
Wizard
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Location: New England
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Quote:
Shari |
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05-20-2018, 09:25 PM | #168 | |
Grand Sorcerer
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Device: Nexus 7, Kindle Fire HD
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Quote:
Last edited by DiapDealer; 05-20-2018 at 09:47 PM. |
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05-20-2018, 09:42 PM | #169 |
Award-Winning Participant
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Location: NJ, USA
Device: Kindle
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I just ordered a Prime same-day delivery item this morning, for the first time.
It didn't show up. I just got yet another free month of Prime because of it, but I had to contact Amazon twice because the first CSR I got was utterly unhelpful. |
05-21-2018, 12:12 AM | #170 |
Guru
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My ordered was "delivered" today by AMZL except it wasn't at the door of the apt of a gated apt complex. Coincidentally, I checked the tracking about 5 minutes after the registered time of delivery. Naturally went the chat route to make a complaint even tho it probably will show up tomorrow.
The 1st time I did not get my delivery as stated in the tracking, it was due to an error by the USPS since the order was delivered very early in the morning prior to the commute hours & prior to where the PO does not deliver the mail here until around 5:00 PM. Did the chat route & was "assured" that it won't happen again since that it was a mistake in scanning. Usually I do not have any problems with USPS but UPS uses stupid excuses for not delivering like "can not find the address" even tho they had delivered another order the day before. Anyway, with gated entries, the "by 8 or 9 PM" doesn't work for some places. And deliveries to some apt complexes would be made at the manager's office instead of the apt's door. |
05-21-2018, 09:45 AM | #171 | |
Cheese Whiz
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Location: Springfield, Illinois
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Quote:
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05-21-2018, 09:54 AM | #172 | |
Cheese Whiz
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Location: Springfield, Illinois
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Quote:
If I had to move out of my home and back into such a complex, I would avoid any that didn't offer parcel acceptance service at the manager's office. |
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05-21-2018, 10:57 AM | #173 | |
Grand Sorcerer
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Quote:
I don't know what went wrong in my area, but something sure did. I've let them know (with every order that fails to meet past levels of service) that if there's no improvement in my Prime shipping service by my renewal date, that I will have to seriously consider dropping my membership. |
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05-21-2018, 01:43 PM | #174 | |
Grand Sorcerer
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I finally seemed to break through into rarified air. This is the most recent response to my complaints:
Quote:
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05-21-2018, 02:36 PM | #175 |
Award-Winning Participant
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Location: NJ, USA
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Got my "same-day" delivery from yesterday a few minutes ago. I'm glad this at least wasn't another "we have no idea what happened to your package" Amazon Logistics issues. Just plain over-promising.
ApK |
05-21-2018, 03:56 PM | #176 | |
Grand Sorcerer
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Location: Atlanta, GA
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Quote:
I got a notice from UPS that I'm suppose to have a package delivered tomorrow. The only possibility is the order that I put in Friday. It's the basic time frame that I would expect for a package from NY, so I have my fingers crossed. |
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05-21-2018, 04:01 PM | #177 | |
Bookmaker & Cat Slave
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Quote:
I do NOT mean to rain on your parade, but as of two YEARS ago, I was never supposed to have USPS service. Allegedly, there's some notation on my account. Yer, right. I've never seen one iota of difference, and it's been promised to me TWICE. Hitch |
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05-21-2018, 05:38 PM | #178 |
Grand Sorcerer
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Oh, don't worry. I've learned to temper my enthusiasm in these situations. I was just happy to see a well thought-out, totally human response to several of my pointed questions/demands.
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05-21-2018, 05:46 PM | #179 |
Bookmaker & Cat Slave
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Location: Phoenix, AZ
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05-21-2018, 05:55 PM | #180 |
Grand Sorcerer
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It doesn't matter who the carrier is for me when Amazon waits 5 to 8 or more days before even shipping the item.
I don't have Prime, but it used to be they would ship the item within a few days. But they haven't done so in two or three years. I had to laugh as I ordered something from England earlier this month that arrived before an Amazon order I placed the same day. |
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