Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > Miscellaneous > Lounge

Notices

Reply
 
Thread Tools Search this Thread
Old 12-17-2009, 09:19 AM   #1
pking36330
FT Parent PT Reader
pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.
 
pking36330's Avatar
 
Posts: 322
Karma: 187838
Join Date: Mar 2009
Location: South Alabama
Device: Shocked by how much I've read on an iPod Touch received as a gift!
Thumbs down Amazon Gouges on Shipping

I placed an order on Amazon for several small items as stocking stuffers and requested the 'Ship Together' option with 'Standard Shipping'.

After the order confirmation email I get an email indicating that one item I ordered wasn't in stock after all (even though their web page shows it as in stock) and the item wouldn't ship until January. OK, no biggie.

I then got an email that one of the items had shipped ($3.96 shipping), and the other was shipping the next day.

Today I get an email indicating that the remaining item (four sets of earbud clips that cost $0.99 each) shipped and they are charging me $19.96 to ship these four items that weigh less than a half ounce a piece. 'Standard shipping' my tail feathers!

I've already fussed in an email, and if they don't adjust the shipping charge to something more reasonable, it'll be the very last order I ever make with Amazon. I guess they get enough people who don't read their invoice they routinely get away with this. Amazing.
pking36330 is offline   Reply With Quote
Old 12-17-2009, 09:25 AM   #2
daffy4u
I'm Super Kindle-icious
daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.
 
daffy4u's Avatar
 
Posts: 6,734
Karma: 2434103
Join Date: Apr 2008
Location: Long Drive, Calinadia Candafornia
Device: KDXG, KT, Oasis
Is it Amazon charging the $19.96 or a seller on Amazon?
daffy4u is offline   Reply With Quote
Advert
Old 12-17-2009, 09:53 AM   #3
Catire
Lord of the Universe
Catire ought to be getting tired of karma fortunes by now.Catire ought to be getting tired of karma fortunes by now.Catire ought to be getting tired of karma fortunes by now.Catire ought to be getting tired of karma fortunes by now.Catire ought to be getting tired of karma fortunes by now.Catire ought to be getting tired of karma fortunes by now.Catire ought to be getting tired of karma fortunes by now.Catire ought to be getting tired of karma fortunes by now.Catire ought to be getting tired of karma fortunes by now.Catire ought to be getting tired of karma fortunes by now.Catire ought to be getting tired of karma fortunes by now.
 
Catire's Avatar
 
Posts: 670
Karma: 737849
Join Date: Jan 2008
Location: Maturin , Venezuela
Device: Sony Reader PRS-505 / PSP
Didnt Amazon give you a shipping price at checkout? they shouldnt charge more than what they first told you, even if they are shipping everything as a separate shipment.
Catire is offline   Reply With Quote
Old 12-17-2009, 10:06 AM   #4
desertgrandma
Enjoying the show....
desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.
 
desertgrandma's Avatar
 
Posts: 14,270
Karma: 10462841
Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
This sounds like a "third party" item......when you ordered, was it fulfilled by Amazon or another company?

Amazon doesn't have those high shipping charges for something like that.


Quote:
Originally Posted by pking36330 View Post

Today I get an email indicating that the remaining item (four sets of earbud clips that cost $0.99 each) shipped and they are charging me $19.96 to ship these four items that weigh less than a half ounce a piece. 'Standard shipping' my tail feathers!

I've already fussed in an email, and if they don't adjust the shipping charge to something more reasonable, it'll be the very last order I ever make with Amazon. I guess they get enough people who don't read their invoice they routinely get away with this. Amazing.
desertgrandma is offline   Reply With Quote
Old 12-17-2009, 10:56 AM   #5
pking36330
FT Parent PT Reader
pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.
 
pking36330's Avatar
 
Posts: 322
Karma: 187838
Join Date: Mar 2009
Location: South Alabama
Device: Shocked by how much I've read on an iPod Touch received as a gift!
It was 3rd party, but that wasn't clear when I made the order. Lick on me, but they'll never fool me again.
pking36330 is offline   Reply With Quote
Advert
Old 12-17-2009, 11:01 AM   #6
desertgrandma
Enjoying the show....
desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.
 
desertgrandma's Avatar
 
Posts: 14,270
Karma: 10462841
Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
So...........it wasn't Amazon that gouged you, it was the third party.
desertgrandma is offline   Reply With Quote
Old 12-17-2009, 11:43 AM   #7
HarryT
eBook Enthusiast
HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.
 
HarryT's Avatar
 
Posts: 85,544
Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
Quote:
Originally Posted by pking36330 View Post
It was 3rd party, but that wasn't clear when I made the order. Lick on me, but they'll never fool me again.
Why was it not clear? I don't use the US Amazon site very often, but on the UK site it's absolutely clear when you're buying from Amazon and when you're not, because for 3rd party items, below the price it says "Dispatched and sold by ..." followed by whatever the name of the company is.

I'm afraid that I have to agree with the previous posters that it appears as though your (perfectly reasonable) annoyance is being misdirected. It's not Amazon who've done anything wrong here.
HarryT is offline   Reply With Quote
Old 12-17-2009, 11:46 AM   #8
PennyPie
Cocoa & Toast...mmmmmm...
PennyPie can extract oil from cheesePennyPie can extract oil from cheesePennyPie can extract oil from cheesePennyPie can extract oil from cheesePennyPie can extract oil from cheesePennyPie can extract oil from cheesePennyPie can extract oil from cheesePennyPie can extract oil from cheese
 
PennyPie's Avatar
 
Posts: 275
Karma: 1000
Join Date: Aug 2009
Location: Ohio
Device: Sony PRS-700, iPhone
I sell (occasionally) on Amazon. I'm locked into the price I charge for shipping...I don't have options on how much I can charge..it's set by Amazon. Not sure about multiple items tho.... Good luck getting it resolved!
PennyPie is offline   Reply With Quote
Old 12-17-2009, 12:14 PM   #9
desertgrandma
Enjoying the show....
desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.
 
desertgrandma's Avatar
 
Posts: 14,270
Karma: 10462841
Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
Quote:
Originally Posted by PennyPie View Post
I sell (occasionally) on Amazon. I'm locked into the price I charge for shipping...I don't have options on how much I can charge..it's set by Amazon. Not sure about multiple items tho.... Good luck getting it resolved!
You sell thru the "fulfilled by Amazon" feature, right? Yes, your prices are locked in.

The OP bought thru a third party, which wasn't "fulfilled by Amazon. They can charge whatever they want, apparently.

I've seen some ridiculous shipping charges, they are clearly on each page, and I just refuse to buy from those vendors.
desertgrandma is offline   Reply With Quote
Old 12-17-2009, 01:54 PM   #10
wodin
Illiterate
wodin ought to be getting tired of karma fortunes by now.wodin ought to be getting tired of karma fortunes by now.wodin ought to be getting tired of karma fortunes by now.wodin ought to be getting tired of karma fortunes by now.wodin ought to be getting tired of karma fortunes by now.wodin ought to be getting tired of karma fortunes by now.wodin ought to be getting tired of karma fortunes by now.wodin ought to be getting tired of karma fortunes by now.wodin ought to be getting tired of karma fortunes by now.wodin ought to be getting tired of karma fortunes by now.wodin ought to be getting tired of karma fortunes by now.
 
wodin's Avatar
 
Posts: 10,279
Karma: 37848716
Join Date: Mar 2009
Location: The Sandwich Isles
Device: Samsung Galaxy S10+, Microsoft Surface Pro
Living on the beautiful Sandwich Isle, I am overly sensitive to shipping costs. I ALWAYS check the shipping cost before hitting the confirm button. And if the site doesn't calculate shipping before making me confirm the sale, I don't shop there.

My experience with Amazon is that whenever I'm buying directly form them, shipping is always fair and reasonable, and if for some reason they have to split the order the second package ships for free.

If, on the other hand the item is from a secondary vendor, all bets are off. I too have experienced someone wanting to sell me a two bit item and charge twenty bucks for shipping.

I have actually had vendors call me and say they had to charge more for shipping to Hawaii, and would I still like the item. My response is always "The post office charges the same to ship to Hawaii as any other state, send it USPS!" If they are unwilling to do that, I usually cancel.

BLUF: ALWAYS check shipping costs (and tax) before confirming a sale.
wodin is offline   Reply With Quote
Old 12-17-2009, 02:03 PM   #11
jinlo
aka coco jinlo
jinlo ought to be getting tired of karma fortunes by now.jinlo ought to be getting tired of karma fortunes by now.jinlo ought to be getting tired of karma fortunes by now.jinlo ought to be getting tired of karma fortunes by now.jinlo ought to be getting tired of karma fortunes by now.jinlo ought to be getting tired of karma fortunes by now.jinlo ought to be getting tired of karma fortunes by now.jinlo ought to be getting tired of karma fortunes by now.jinlo ought to be getting tired of karma fortunes by now.jinlo ought to be getting tired of karma fortunes by now.jinlo ought to be getting tired of karma fortunes by now.
 
jinlo's Avatar
 
Posts: 415
Karma: 500002
Join Date: Apr 2009
Location: NJ-USA
Device: Just purchased Sony 505, but alas, it is for the wife
Perhaps Amazon should be a bit more discerning in what companies they allow to utilize their on-line store as third party sellers. A $20 shipping and handling charge for a $4 ear bud order certainly sounds unreasonable to me. Yes, perhaps the OP should have caught that during the order process, but it still seems to be a valid complaint that Amazon is allowing this on their site. I mean if a guest in my house starts running a scam on my neighbors, he's not going to be a guest for long. I'll let others argue over whether or not the annoyance is being misdirected. The fact that it is being discussed shows that Amazon's reputation could be hurt by the actions of disreputable sellers. That's what they need to avoid.
jinlo is offline   Reply With Quote
Old 12-17-2009, 02:16 PM   #12
daffy4u
I'm Super Kindle-icious
daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.
 
daffy4u's Avatar
 
Posts: 6,734
Karma: 2434103
Join Date: Apr 2008
Location: Long Drive, Calinadia Candafornia
Device: KDXG, KT, Oasis
3rd part sellers on Amazon are subject to customer ratings just as sellers on eBay are. If the seller is indeed gouging (I'm not sure if this was gouging or a typo on someone's part), enough complaints to Amazon would get the seller removed.
daffy4u is offline   Reply With Quote
Old 12-18-2009, 10:20 AM   #13
pking36330
FT Parent PT Reader
pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.pking36330 can program the VCR without an owner's manual.
 
pking36330's Avatar
 
Posts: 322
Karma: 187838
Join Date: Mar 2009
Location: South Alabama
Device: Shocked by how much I've read on an iPod Touch received as a gift!
Quote:
Originally Posted by jinlo View Post
Perhaps Amazon should be a bit more discerning in what companies they allow to utilize their on-line store as third party sellers. A $20 shipping and handling charge for a $4 ear bud order certainly sounds unreasonable to me. Yes, perhaps the OP should have caught that during the order process, but it still seems to be a valid complaint that Amazon is allowing this on their site. I mean if a guest in my house starts running a scam on my neighbors, he's not going to be a guest for long. I'll let others argue over whether or not the annoyance is being misdirected. The fact that it is being discussed shows that Amazon's reputation could be hurt by the actions of disreputable sellers. That's what they need to avoid.
Jinlo, you are correct, I really should have been more vigilant.

I got an email from Amazon saying they notified the third-party seller of my dissatisfaction, but the terms of the sale are between me and that third party seller.
When buying from a third-party seller, your order is fulfilled directly by the seller. Amazon Merchants set their own shipping terms, and in general, their shipping charges reflect the costs for packaging each order and shipping costs.
I then got an email from the third part seller:
Dear buyer,

Please refuse the delivery, we are going to issue you full refund . Thanks, once you refuse it, let us know. FUll refund will be issued to you. Sorry, shipping cost is agreed before you purchase it, plus, the shipping cost is set by AMazon, not us
So I replied to Amazon and the reseller:
Someone is lying to me.

I complained about an order for 4 earbud covers costing $0.99 each resulting in charging me $19.96 for shipping.

The response email from Amazon says:
When buying from a third-party seller, your order is fulfilled directly by the seller. Amazon Merchants set their own shipping terms, and in general, their shipping charges reflect the costs for packaging each order and shipping costs.

Then I get a response email from this reseller stating:
Dear buyer, Please refuse the delivery, we are going to issue you full refund . Thanks, once you refuse it, let us know. FUll refund will be issued to you. Sorry, shipping cost is agreed before you purchase it, plus, the shipping cost is set by AMazon, not us

So who's idea was it to gouge me $20 shipping for a one ounce package worth $3.96? Amazon says 24HourDispatch sets the shipping cost and 24HourDispatch says Amazon sets the shipping costs. Finger pointing isn't giving me a warm fuzzy about the safety of making purchases through Amazon and its sellers.
This isn't near as bad as some of the other merchant issues I've seen discussed here and elsewhere and I hate mewling over twenty bucks. Despite this minor aggravation I'll still have a Merry Christmas, but it will make me leary of using Amazon in the future. I won't say I won't use them, but I know I'll look other places first now. I'm embarrassed I let this happen to me and my typical reaction is to avoid the opportunity to let it happen again. Live and learn, caveat emptor, and avoid the rapid checkout!

Last edited by pking36330; 12-18-2009 at 10:23 AM.
pking36330 is offline   Reply With Quote
Old 12-18-2009, 10:45 AM   #14
forkyfork
Zealot
forkyfork once ate a cherry pie in a record 7 seconds.forkyfork once ate a cherry pie in a record 7 seconds.forkyfork once ate a cherry pie in a record 7 seconds.forkyfork once ate a cherry pie in a record 7 seconds.forkyfork once ate a cherry pie in a record 7 seconds.forkyfork once ate a cherry pie in a record 7 seconds.forkyfork once ate a cherry pie in a record 7 seconds.forkyfork once ate a cherry pie in a record 7 seconds.forkyfork once ate a cherry pie in a record 7 seconds.forkyfork once ate a cherry pie in a record 7 seconds.forkyfork once ate a cherry pie in a record 7 seconds.
 
Posts: 145
Karma: 1664
Join Date: May 2009
Device: It's a long story ;)
I think I would more likely to believe Amazon over some random 3rd party seller who doesn't quite have a firm grasp on English.
forkyfork is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Would it be possible for Amazon to re-compile Amazon Reader App for Pocketbook OS dev brecklundin PocketBook 3 09-22-2010 08:04 PM
Kindle 3 - Does Amazon even know when they will be shipping? Josieb1 Amazon Kindle 2 08-06-2010 03:44 AM
Amazon Shipping Deception drofgnal Amazon Kindle 6 12-19-2009 11:23 AM
Amazon Kindle 2 Leather Cover are shipping early MsAstoria Amazon Kindle 0 02-23-2009 06:05 PM
Kindle price drop at Amazon, $359.00 free shipping f00l News 72 05-30-2008 02:00 PM


All times are GMT -4. The time now is 06:59 AM.


MobileRead.com is a privately owned, operated and funded community.