PocketBook Basic 2 won't charge

knobelman · 04-24-2016, 01:21 AM

Hey Guys,
Iv'e been trying to find a solution for my issue, but it seems the internet has none for me.
I have a PocketBook Basic 2 that won't charge nor show an indication of charging. Iv'e tried to change the charging cable, the adapter, iv'e tried to charge using a laptop and a desktop- but iv'e got nothing else up my sleeves.
What else can i do???

BTW,
When I tried to connect it into the computer at work- the computer identifies it as a non-recognized hardware- but still, no charge.

joepie · 04-24-2016, 08:43 AM

Hi Knobelman,

I have revived several devices by leaving them on the wall charger for a couple of days. Up to a week. Somehow all of them came alive again. Maybe this will work.

Cheers,

Joepie

Manodragon · 05-06-2017, 04:09 PM

my take: the pocketbook should reset if you push the on/off button for 10 seconds. Try this while plugged in.

info from another forum: There is a reset button under the battery cover at the back of the PocketBook 360.

You can open the battery cover the following way.
- snap the lid onto the screen
- put the PB360 on the table screen down in such a way that you see the PocketBook letters upside down
- put your index fingers along the edge of the device that is further from you.
- put thumbs at the cover, gently push down and forward until the cover slides off

If the battery gets deeply discharged, the device will not react to the connection of the charger and you will not be able to switch it on. Do not despair.
Connect the device to charger and press reset button. The device will boot and will start charging.

04-24-2016, 01:21 AM	#1
knobelman Junior Member Posts: 1 Karma: 10 Join Date: Apr 2016 Device: PocketBook Basic 2	PocketBook Basic 2 won't charge Hey Guys, Iv'e been trying to find a solution for my issue, but it seems the internet has none for me. I have a PocketBook Basic 2 that won't charge nor show an indication of charging. Iv'e tried to change the charging cable, the adapter, iv'e tried to charge using a laptop and a desktop- but iv'e got nothing else up my sleeves. What else can i do??? BTW, When I tried to connect it into the computer at work- the computer identifies it as a non-recognized hardware- but still, no charge. Last edited by knobelman; 04-24-2016 at 01:33 AM.

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04-24-2016, 08:43 AM	#2
joepie Zealot Posts: 110 Karma: 6478 Join Date: Nov 2010 Device: Inkpad 3 -> Onyx Boox Nova 3	Hi Knobelman, I have revived several devices by leaving them on the wall charger for a couple of days. Up to a week. Somehow all of them came alive again. Maybe this will work. Cheers, Joepie

05-06-2017, 04:09 PM	#3
Manodragon Member Posts: 11 Karma: 43044 Join Date: May 2017 Device: PocketBook Touch Lux 3	my take: the pocketbook should reset if you push the on/off button for 10 seconds. Try this while plugged in. info from another forum: There is a reset button under the battery cover at the back of the PocketBook 360. You can open the battery cover the following way. - snap the lid onto the screen - put the PB360 on the table screen down in such a way that you see the PocketBook letters upside down - put your index fingers along the edge of the device that is further from you. - put thumbs at the cover, gently push down and forward until the cover slides off If the battery gets deeply discharged, the device will not react to the connection of the charger and you will not be able to switch it on. Do not despair. Connect the device to charger and press reset button. The device will boot and will start charging.

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