06-13-2011, 09:29 PM | #1 |
Enthusiast
Posts: 46
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Join Date: Aug 2009
Location: Charlevoix, MI
Device: Sony PRS-350 (deceased)
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PRS-350 display went nuts...
My parents got me a PRS-350 as a belated Christmas/early birthday present. I went to turn it on (take it off standby) tonight to read my kids a bedtime story, and the displayed image sort of shattered and turned into an abstract-looking grid that would have made Picasso proud. I tried pressing the "reset" (using a paperclip), but no dice. I can see bits and pieces of the menu, and text, along with pieces of the "standby" picture, but nothing useful. Is there any way to fix this myself, or do I have to get it repaired?
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06-13-2011, 09:33 PM | #2 |
Guru
Posts: 819
Karma: 171672846
Join Date: Jan 2009
Location: Alberta, Canada
Device: PRS-350, PRS-650, iPhone 6, NVIDIA Shield K1
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I'm afraid it sounds like a textbook case of shattered substrate. I think your best bet is to have it repaired or replaced.
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06-13-2011, 09:36 PM | #3 |
Enthusiast
Posts: 36
Karma: 21298
Join Date: May 2011
Device: PRS-950
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http://www.sony-europe.com/discussions/thread/115064
Try this (see above) - (assuming this isn't what you did already). It will reset your reader so you'll have to put the books back on - assuming it fixes the issue. Best of luck |
06-13-2011, 11:16 PM | #4 |
Wizard
Posts: 3,144
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Join Date: Jun 2008
Location: Chicago, IL
Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD
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Sounds like a broken screen... Can you post a pic?
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