Error: Python function terminated unexpectedly

LastMile · 11-28-2010, 10:32 PM

I've been getting an error when I install and run any recent build of Calibre (0.7.28-31:

Code:

Error
Python function terminated unexpectedly
cannot import name NOOK_COLOR (Error Code:1)

If I click OK the error dialog disappears, but Calibre doesn't launch.

I don't have a Nook Color, just a regular Nook.

If I roll back to 0.7.27 everything runs fines.

Any suggestions?

Edit:
C:\Program Files (x86)\Calibre2>calibre-debug -g
Python function terminated unexpectedly
cannot import name NOOK_COLOR (Error Code: 1)
Traceback (most recent call last):
File "site.py", line 103, in main
File "site.py", line 85, in run_entry_point
File "site-packages\calibre\debug.py", line 155, in main
File "site-packages\calibre\gui2\__init__.py", line 19, in <module>
File "site-packages\calibre\ebooks\metadata\meta.py", line 11, in <module>
File "site-packages\calibre\customize\ui.py", line 14, in <module>
File "site-packages\calibre\customize\builtins.py", line 465, in <module>
ImportError: cannot import name NOOK_COLOR

kovidgoyal · 11-28-2010, 10:43 PM

do the following:

uninstall

delete c:\Program files\calibre 2 (or whatever you calibre installation directory is)

re-install

LastMile · 11-29-2010, 01:09 AM

Quote:

Originally Posted by kovidgoyal

uninstall
delete c:\Program files\calibre 2 (or whatever you calibre installation directory is)
re-install

Thanks. Worked perfectly. I swear I tried this with builds .28 and .29

bigandyherd · 01-14-2011, 04:15 PM

Hi Kovid,

I too am having the same problem, however the steps you suggested above are not required. If I uninstall the Calibre2 folder in Program Files (x86) disappears. I'm using windows 7 with 64 bit. Can you suggest anything else which could enable me to use Calibre?

Many thanks,

Andy

SoundMix · 01-14-2011, 04:21 PM

Win 7 64. Instructions above do not work as the directory is removed by the uninstaller. Rollback to 7.37 works fine. Tried updating twice. Sticking with 7.37 for now.

drmaxx · 01-14-2011, 04:22 PM

Similar problem here after installing 0.7.39.
Tried
* uninstall
* deleted \Application Data\calibre
* deleted metadata.db
Nothing worked.
Went back 0.7.35 (That's the installer I still had on my HD).

System: Win XP, SP3

Jcanal · 01-14-2011, 04:43 PM

Same problem here Win 7 Ultimate 32...

HarleyB · 01-14-2011, 04:53 PM

I'm sorry but total dumb newbie question here.

Same problem - I have uninstalled Calibre but now the previous version (which I *thought* I had backed up) won't install. Where can I get a previous version of Calibre which will work?

Edit: Found where to get any previous version on another post
http://sourceforge.net/projects/calibre/files/

b33pb33p · 01-14-2011, 05:13 PM

Same problem (win 7 - 64bit).
rolled back to 0.7.38

NetSkipper · 01-14-2011, 05:32 PM

Win7 32 bit.
Same here with 0.7.39. The C:\Program files\calibre is removed upon uninstalling.
Uninstalled, deleted C:\Users\user\AppData\Roaming\calibre and installed 0.7.38

Giddeaon · 01-14-2011, 05:55 PM

Similar problem - Upgraded from 7.37 and received error: "Python fucntion terminated unexpectedly source code not available (error code: 1)" when done. Un-installed, re-installed and same error on Windows 7 x64. Unable to un-install and delete directory as it does so automatically. Rolling back to 7.37 for now.

kiwidude · 01-14-2011, 06:07 PM

Not to sound like a killjoy on this thread but can we please stop the "me too" posts?

Clearly there is an issue with the 0.7.39 build released today. Just use the 0.7.38 version until it is resolved, you can bet that Kovid will be on the case with a new build as soon as he is able to do so.

11-28-2010, 10:32 PM	#1
LastMile Junior Member Posts: 2 Karma: 10 Join Date: Nov 2010 Device: Nook	Error: Python function terminated unexpectedly I've been getting an error when I install and run any recent build of Calibre (0.7.28-31: Code: Error Python function terminated unexpectedly cannot import name NOOK_COLOR (Error Code:1) If I click OK the error dialog disappears, but Calibre doesn't launch. I don't have a Nook Color, just a regular Nook. If I roll back to 0.7.27 everything runs fines. Any suggestions? Edit: C:\Program Files (x86)\Calibre2>calibre-debug -g Python function terminated unexpectedly cannot import name NOOK_COLOR (Error Code: 1) Traceback (most recent call last): File "site.py", line 103, in main File "site.py", line 85, in run_entry_point File "site-packages\calibre\debug.py", line 155, in main File "site-packages\calibre\gui2\__init__.py", line 19, in <module> File "site-packages\calibre\ebooks\metadata\meta.py", line 11, in <module> File "site-packages\calibre\customize\ui.py", line 14, in <module> File "site-packages\calibre\customize\builtins.py", line 465, in <module> ImportError: cannot import name NOOK_COLOR Last edited by LastMile; 11-28-2010 at 10:37 PM.

01-14-2011, 04:21 PM	#5
SoundMix Junior Member Posts: 2 Karma: 10 Join Date: Jan 2011 Device: Kindle 2 & 3	Same problem with python error Win 7 64. Instructions above do not work as the directory is removed by the uninstaller. Rollback to 7.37 works fine. Tried updating twice. Sticking with 7.37 for now. Last edited by SoundMix; 01-14-2011 at 04:25 PM.

01-14-2011, 04:22 PM	#6
drmaxx Connoisseur Posts: 74 Karma: 57808 Join Date: Sep 2009 Device: none	Similar problem here after installing 0.7.39. Tried * uninstall * deleted \Application Data\calibre * deleted metadata.db Nothing worked. Went back 0.7.35 (That's the installer I still had on my HD). System: Win XP, SP3 Last edited by drmaxx; 01-14-2011 at 04:33 PM.

01-14-2011, 04:53 PM	#8
HarleyB Fanatic Posts: 565 Karma: 1113286 Join Date: Jul 2010 Location: Sunshine Coast Australia Device: Kobo (RIP), iPad, iPhone 4, Kobo Touch x2, Kobo Glo	I'm sorry but total dumb newbie question here. Same problem - I have uninstalled Calibre but now the previous version (which I thought I had backed up) won't install. Where can I get a previous version of Calibre which will work? Edit: Found where to get any previous version on another post http://sourceforge.net/projects/calibre/files/ Last edited by HarleyB; 01-14-2011 at 05:30 PM. Reason: Found my answer.

01-14-2011, 05:32 PM	#10
NetSkipper Junior Member Posts: 2 Karma: 10 Join Date: Jan 2011 Location: Interstella 5555 Device: Sony Reader PRS-950	Win7 32 bit. Same here with 0.7.39. The C:\Program files\calibre is removed upon uninstalling. Uninstalled, deleted C:\Users\user\AppData\Roaming\calibre and installed 0.7.38 Last edited by NetSkipper; 01-14-2011 at 05:34 PM.

11-28-2010, 10:43 PM	#2
kovidgoyal creator of calibre Posts: 43,850 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	do the following: uninstall delete c:\Program files\calibre 2 (or whatever you calibre installation directory is) re-install

01-14-2011, 04:15 PM	#4
bigandyherd Junior Member Posts: 1 Karma: 10 Join Date: Jan 2011 Device: kindle	Hi Kovid, I too am having the same problem, however the steps you suggested above are not required. If I uninstall the Calibre2 folder in Program Files (x86) disappears. I'm using windows 7 with 64 bit. Can you suggest anything else which could enable me to use Calibre? Many thanks, Andy

01-14-2011, 04:43 PM	#7
Jcanal Junior Member Posts: 1 Karma: 10 Join Date: Jan 2011 Device: PD Novel	Same problem here Win 7 Ultimate 32...

01-14-2011, 05:13 PM	#9
b33pb33p Junior Member Posts: 1 Karma: 10 Join Date: Jan 2011 Device: none	Same problem (win 7 - 64bit). rolled back to 0.7.38

01-14-2011, 05:55 PM	#11
Giddeaon Ex Libris....Vita Posts: 19 Karma: 30 Join Date: Apr 2009 Location: Saint Petersburg,FL Device: Kindle Fire HD	Similar problem - Upgraded from 7.37 and received error: "Python fucntion terminated unexpectedly source code not available (error code: 1)" when done. Un-installed, re-installed and same error on Windows 7 x64. Unable to un-install and delete directory as it does so automatically. Rolling back to 7.37 for now.

01-14-2011, 06:07 PM	#12
kiwidude Calibre Plugins Developer Posts: 4,636 Karma: 2162064 Join Date: Oct 2010 Location: Australia Device: Kindle Oasis	Not to sound like a killjoy on this thread but can we please stop the "me too" posts? Clearly there is an issue with the 0.7.39 build released today. Just use the 0.7.38 version until it is resolved, you can bet that Kovid will be on the case with a new build as soon as he is able to do so.

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