Classic Did you preorder the nook? (poll)

[spec2]

Originally Posted by coolbreeze

Interesting that B&N would openly break a law.

Any reference to this law? I'd be happy to pursue B&N...unless, of course they plan on shipping earlier than Nov 30th.

This is the FTC rule: http://www.ftc.gov/bcp/edu/pubs/business/adv/bus02.shtm

Basically it states if a company cannot ship an order within 30 days it must notify the buyer and offer to cancel/refund the order on demand. Technically BN is not in violation of the law if they decide to charge b/c they have openly stated orders will not ship until Nov 30 or later. From a customer service perspective though it's pretty stupid. Most legit companies do not charge until they ship as a courtesy to customers.

What BN cannot do, however, is, deny customers the opportunity to cancel the order before it ships.

I guess the question is, did they actually charge the order or did the ordering system verify funds - which will reduce your credit line but doesn't actually debit your account with the purchase.

[peitsao]

If their reader is as bad as their software, I wouldn't want one. I have constant crashes on my ipod and pc when I try to use it. I would advise waiting till you can try one out in their bookstore--and read the fine print in their extended warranty!

Also would wait to see if they really come up with as many books as they say. Right now, they don't even come close to Sony or AMAZON for selection.

[kindlekitten]

Originally Posted by peitsao

If their reader is as bad as their software, I wouldn't want one. I have constant crashes on my ipod and pc when I try to use it. I would advise waiting till you can try one out in their bookstore--and read the fine print in their extended warranty!

.

huh?

[GaurhothW]

Originally Posted by coolbreeze

I preordered ans I'm really pissed that they charged my CC immediately. That move is actually making me consider canceling. Why charge us for something that won't ship for over a month from now? Greedy.

I pre-ordered but my CC was not charged yet. Did you perhaps use a Debit Card? Those work a LOT differently than a true Credit Card.

Banks reserve funds from a debit card pre-authorization immediately (to protect themselves). Different banks have different policies on when those reserved funds are returned (or not returned). This is at the discretion of your bank, not Barnes and Noble.

Check out http://www.barnesandnoble.com/help/c...linkid=1349374.

GaurhothW

[mtravellerh]

Originally Posted by peitsao

If their reader is as bad as their software, I wouldn't want one. I have constant crashes on my ipod and pc when I try to use it. I would advise waiting till you can try one out in their bookstore--and read the fine print in their extended warranty!

Also would wait to see if they really come up with as many books as they say. Right now, they don't even come close to Sony or AMAZON for selection.

Never had any prob, neither on PC nor on iphone? I would like to have Cleartype or something like that on PC, though!

[ckole]

Originally Posted by coolbreeze

I preordered ans I'm really pissed that they charged my CC immediately. That move is actually making me consider canceling. Why charge us for something that won't ship for over a month from now? Greedy.

They may have authorized the amount but not charged. In the US it is illegal to actually charge your credit card before the product ships. So just check back in a few days. My card has been authorized. If that changes I will contact B&N.

Also, I received a order status update that shows to ship date of 11/30/2009. So maybe some folks will get theirs before me if they run to the store. I am still thinking about getting the Irex DR800 for the larger screen if and when it arrives at Best Buy.

[AnemicOak]

Originally Posted by ckole

In the US it is illegal to actually charge your credit card before the product ships.

Not if they ship within 30 days it's not.

[=X=]

Originally Posted by The Hooded Claw

I just bought a Kindle 2, and am interested in getting a second reader, but I want one that gives some substantial differences from my Kindle 2--I'll probably either get one that has a larger screen (like Kindle DX) for home reading, or a device that is more portable (perhaps the Sony PRS-300) to take with me on travel. Unfortunately, the Nook seems mostly to duplicate the traits of my Kindle 2 by being a sort of general purpose reader. I'm still curious, because if B&N releases a second more specialized reader, it will probably have many Nookish <heh> traits.

Yes the SONY devices are very sleek and portable. Right now there are a number of 5" devices that are very portable.

My feeling is they will not be focusing on devices but focusing on selling their DRM license. Like they did to Adobe. That means that their eBooks (ePUB) will be accessible to more devices.

Originally Posted by The Hooded Claw

Also, I doubt I'll get any new reader until folders or some similar solution for managing large numbers of books is implemented! I'm not going to get a Kindle DX for instance, even though I like the screen size.

And I'll say it first....If B&N comes with a smaller portable version of the Nook that is oriented towards travel, I'm eager to get a little Nookie! :-)

The SONY models have folders (SONY calls them collection). Buy a iPhone/storm it's a 3" screen and very portable.

[coolbreeze]

Maybe I overreacted. It is a debit/credit card. My statement still shows the charge:

Oct 20, 2009 Debit Card Purchase - BARNES&NOBLE*COM 274.54

We'll see.

[ckole]

Originally Posted by coolbreeze

Maybe I overreacted. It is a debit/credit card. My statement still shows the charge:

Oct 20, 2009 Debit Card Purchase - BARNES&NOBLE*COM 274.54

We'll see.

I would never use a debit card for online purchases. If your # is stolen you bank account will be cleaned out vs just having large charges on a credit card.

Originally Posted by AnemicOak

Not if they ship within 30 days it's not.

Fine, we can go back and forth on this all day long or discuss the reader.

If it is not law most companies do not charge until the product invoices/ships. When I worked for Insight Computers we would authorize only. If it took a while for something to ship they would re-authorize on large purchases. Right before the items went into the FedEx pod your card would get charged. Many people get confused between an authorization and an actual charge. Never experienced the debit card issue because I refuse to use debit cards online. If I want to avoid any chance of interest charges I just do online bill pay when I see the actual charge hits my card well before I receive a statement. Problem solved.

Good luck to all who get the reader. If I can get an Irex before this arrives and I like I will cancel my order. I am going to read lots of PDF's vs books so in the end the best reader for PDF documents will get my business. B&N has really taken a step in the right direction and I am sure Amazon is busy planning the next versions of the Kindle.

[Nate the great]

Originally Posted by ckole

I would never use a debit card for online purchases. If your # is stolen you bank account will be cleaned out vs just having large charges on a credit card.

Not with my bank (USBank). They're very nice about disputed charges.

[Abulia]

Pre-ordered. My first ebook reader. I'm excited and looks to hit all the bullet points that I was looking for. The price seemed reasonable, too.

[FizzyWater]

After my Cybook fiasco, I'm not ordering another expensive electronic gadget until I can see it and touch it and play with it first.

I just got a Sony 600 and really like it, but since my preferred format for DRM is the eReader format, this is tempting. It would be nice not to have to convert my books before I could read them!

[geneaber]

Originally Posted by Abulia

Pre-ordered. My first ebook reader. I'm excited and looks to hit all the bullet points that I was looking for. The price seemed reasonable, too.

Me too. I have an old ebookwise but am looking forward to the e-ink that nook has (as well as all the other features). Cannot wait.

[voodooblues]

I have been considering another reader. I like some of the things i am seeing on the Nook. I will wait for it to come to the stores and see how well it works. I am also considering the Que that is supposed to be out next year.