Help after changing PRS-950 screen

Naczek · 04-18-2018, 03:08 AM

Dear friends,

Fortunately I have found this forum and I beg your help if it's possible.

Some years ago I bought a PRS-950 E-Reader. I have been very happy with it but one day I found the screen broken.

I tried to contact Sony Official Support but no support is available so I thought that there was no possibility to repair my e-reader.

Surprinsingly I found a new screen at Aliexpress so I thought "why not" and, using the service manual, I tried to repair it.

It has been a hard work because the broken screen was really stuck with glue, but finally I have been able to change the screen.

The problem I am facing now is that when I switch the E-Reader on, the screen looks fine but only the top half of the touch screen works. It's a problem because I cannot select "OK" option to choose language (or any setting) so my E-Reader still keeps useless.

My question is if you think that there's a problem with the screen (In that case maybe another new screen would fix it) or if it's maybe a misconfiguration.

I cannot enter to the service Menu (I am afraid I do not have the right files) and I would really appreciate any help you could give me.

Thanks in advance.

Ricky D'Angelo · 04-18-2018, 10:23 AM

If you check the "similar threads" below your post it appears that there are some suggestions however am not sure if any worked. The following link is an example

https://www.mobileread.com/forums/sh...d.php?t=280895

You might also try posting your question in the "Sony Reader Dev Corner" since one the suggestions is to try to "Flash the Firmware". . . not sure what that is all about but it sounds interesting.

04-18-2018, 03:08 AM	#1
Naczek Junior Member Posts: 1 Karma: 10 Join Date: Apr 2018 Device: PRS-950	Help after changing PRS-950 screen Dear friends, Fortunately I have found this forum and I beg your help if it's possible. Some years ago I bought a PRS-950 E-Reader. I have been very happy with it but one day I found the screen broken. I tried to contact Sony Official Support but no support is available so I thought that there was no possibility to repair my e-reader. Surprinsingly I found a new screen at Aliexpress so I thought "why not" and, using the service manual, I tried to repair it. It has been a hard work because the broken screen was really stuck with glue, but finally I have been able to change the screen. The problem I am facing now is that when I switch the E-Reader on, the screen looks fine but only the top half of the touch screen works. It's a problem because I cannot select "OK" option to choose language (or any setting) so my E-Reader still keeps useless. My question is if you think that there's a problem with the screen (In that case maybe another new screen would fix it) or if it's maybe a misconfiguration. I cannot enter to the service Menu (I am afraid I do not have the right files) and I would really appreciate any help you could give me. Thanks in advance.

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04-18-2018, 10:23 AM	#2
Ricky D'Angelo Fanatic Posts: 537 Karma: 2495066 Join Date: Feb 2013 Location: Latin America Device: Sony PRS-T1, PRS-T-2, PRS 350, PRS 950; Kobo Mini; Kindle PW3, Fire 10	If you check the "similar threads" below your post it appears that there are some suggestions however am not sure if any worked. The following link is an example https://www.mobileread.com/forums/sh...d.php?t=280895 You might also try posting your question in the "Sony Reader Dev Corner" since one the suggestions is to try to "Flash the Firmware". . . not sure what that is all about but it sounds interesting.