02-28-2012, 11:21 AM | #1 |
Junior Member
Posts: 4
Karma: 10
Join Date: Feb 2012
Location: Portugal
Device: Cybook Gen3 Gold Edition
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Screen problem.
Hello everybody,
Just bought this device a few days ago and right from the first time it was switched on I noticed two fine lines that appear across the screen horizontally. I'm sending two pictures attached. Can anyone give me a hint of how to correct this problem? Please help. Urgent! Thanks. |
02-29-2012, 02:20 AM | #2 |
Wizard
Posts: 3,388
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Join Date: Jun 2009
Location: Berlin
Device: Cybook, iRex, PB, Onyx
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You can't correct these kind of problems yourself. You must send your device back to Bookeen and ask/require a replacement.
For me personally (but don't take it for granted) this looks like a failure of the controller and not like a broken screen. If this is true you're "lucky" as the first is covered by warranty and the second not. |
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02-29-2012, 10:04 AM | #3 | |
Junior Member
Posts: 4
Karma: 10
Join Date: Feb 2012
Location: Portugal
Device: Cybook Gen3 Gold Edition
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Quote:
Thanks for your advice. Meanwhile I took the decision to return the device and get my money back. It's done and it's goodbye Booken for me. I previously owned a Opus and after 6 months had problems with the screen. The shop gived me the chance to replace the Opus by the Gen3 but no luck again! I think I will rest my wallet for a while. E-ink technology isn't yet very reliable. Anyway thank you for your time and best wishes for this great forum. Bye! |
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02-29-2012, 10:24 AM | #4 |
Addict
Posts: 237
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Join Date: May 2011
Device: Cybook
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How can you say Eink technology is not yet very reliable when you got the oldest ereader bookeen sells?
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