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Old 08-08-2016, 09:00 PM   #1
loltun
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Kobo Aura HD stuck on Please Charge

I have a Kobo Aura HD that is stuck on the black Please Charge screen.
I don't know much about these ereaders. I have always owned Kindles.
If I slide the power switch the little LED comes on a few seconds and goes off.
If I connect it to a USB charger or the PC the same thing happens. The little LED comes on a few seconds when I plug it in and goes off.
I have tried the pinhole reset.
I have tried holding the power slider for up to 4 minutes.
I have tried holding the power slide and light button for 30 seconds or so.
I tried disconnecting and reconnecting the battery.
I tried the 9V battery jumpstart that some people had success with.
Any other suggestions would be appreciated.
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Old 08-08-2016, 09:11 PM   #2
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Plug it into a wall charger for least an hour. Do not touch it during this time.
It will probably take 3 or 4 hours to completely charge.
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Old 08-08-2016, 09:17 PM   #3
loltun
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Ok. I am doing that now.
Should the LED be lit up the whole time it is charging?
It goes off after a few seconds and there is no indication on the screen that it is charging either.
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Old 08-08-2016, 09:42 PM   #4
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I fixed it.
Turns out the battery was already fully charged.
I opened the case and removed and reinserted the internal SD card.
I'm not sure what caused the problem but now it is back to normal.
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Old 08-08-2016, 09:43 PM   #5
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Don't worry about that light. Since it is totally dead, the LED may not stay on.
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Old 08-09-2016, 03:43 PM   #6
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Good to hear you've got it working loltun!

Just want to comment--when I plug in my Aura HD to charge there is no LED light that goes on. The only indication I have that it's charging is if I turn it on, the battery indicator will show that it's in the process of charging.
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Old 08-10-2016, 07:47 AM   #7
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Quote:
Originally Posted by dordale View Post
Good to hear you've got it working loltun!

Just want to comment--when I plug in my Aura HD to charge there is no LED light that goes on. The only indication I have that it's charging is if I turn it on, the battery indicator will show that it's in the process of charging.
I agree--there's no light to indicate charging on my Aura HD either. Should there be? I don't ever remember seeing one...

Shari
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