Beware the pixels of death

bbqncigars · 05-09-2010, 10:37 PM

Just another nice read at an airport gate, and I noticed two black pixels about an inch from the right edge of my reader. This was a minor peeve, but no big deal. I locked my PP and secured it in my Stylz case. When I uncovered my PP, the screen was completely unresponsive and had an evil fixed grid that would not change. Some communication with Astak led to the fact that I'm hosed. It's looking like about $100 US to fix a broken screen. Let this be a warning to others. If you see some dead pixels, your PP may be on it's last legs.

Laura81 · 05-10-2010, 04:32 AM

Sorry to hear that. How long had you had yours before it died?

rhadin · 05-10-2010, 10:32 AM

Quote:

Originally Posted by Laura81

Sorry to hear that. How long had you had yours before it died?

More importantly, how did the screen break? If you didn't literally break the screen, why isn't it covered under an Astak warranty?

Robertb · 05-10-2010, 08:13 PM

Quote:

Originally Posted by bbqncigars

Just another nice read at an airport gate, and I noticed two black pixels about an inch from the right edge of my reader. This was a minor peeve, but no big deal. I locked my PP and secured it in my Stylz case. When I uncovered my PP, the screen was completely unresponsive and had an evil fixed grid that would not change. Some communication with Astak led to the fact that I'm hosed. It's looking like about $100 US to fix a broken screen. Let this be a warning to others. If you see some dead pixels, your PP may be on it's last legs.

Dear bbqncigars:

Have you sent us a clear picture yet? I try to stay out of Tech Support decisions... but the picture normally tells us what we should do. A clear picture showing absolutely NO damage to the device would help. I do not want to do anything to interfere with tech support decisions... but if you have not yet sent a picture it may be worthwhile.

I am sorry.

bbqncigars · 05-11-2010, 09:51 PM

I don't know how the screen broke inside the Stylz case. The break was right on the vertical line connecting the two dead pixels. I don't have a warm fuzzy about this, given the recent rash of cracked screen postings. Maybe replacing the plastic case with a metal one would help? I've enjoyed this less than a year, now it's back to my original Palm IIIx for ebooks. Grrrrr.

05-09-2010, 10:37 PM	#1
bbqncigars PDA dino Posts: 80 Karma: 1527072 Join Date: Oct 2009 Location: Iowa, USA Device: Palm IIIx, Rooted NC, Voyages(2)	Beware the pixels of death Just another nice read at an airport gate, and I noticed two black pixels about an inch from the right edge of my reader. This was a minor peeve, but no big deal. I locked my PP and secured it in my Stylz case. When I uncovered my PP, the screen was completely unresponsive and had an evil fixed grid that would not change. Some communication with Astak led to the fact that I'm hosed. It's looking like about $100 US to fix a broken screen. Let this be a warning to others. If you see some dead pixels, your PP may be on it's last legs.

05-11-2010, 09:51 PM	#5
bbqncigars PDA dino Posts: 80 Karma: 1527072 Join Date: Oct 2009 Location: Iowa, USA Device: Palm IIIx, Rooted NC, Voyages(2)	I don't know how the screen broke inside the Stylz case. The break was right on the vertical line connecting the two dead pixels. I don't have a warm fuzzy about this, given the recent rash of cracked screen postings. Maybe replacing the plastic case with a metal one would help? I've enjoyed this less than a year, now it's back to my original Palm IIIx for ebooks. Grrrrr. Last edited by bbqncigars; 05-11-2010 at 09:54 PM.

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05-10-2010, 04:32 AM	#2
Laura81 Addict Posts: 360 Karma: 407796 Join Date: Oct 2009 Location: Victoria, Australia Device: Paperwhite 5	Sorry to hear that. How long had you had yours before it died?

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