Aura ONE "computer detected...would you like to connect your ereader to manage this?"

jae_aud · 09-22-2018, 09:56 PM

this message started flashing on my screen every couple of minutes even though my wifinis disconnected. it doesn't stay on more than a second so I can't respond even if I wanted to connect to my computer somehow. how do I stop it?

davidfor · 09-22-2018, 11:27 PM

That message has nothing to do with WiFi. It should mean that something is plugged into the USB port. If there is, and the message keeps appearing and disappearing, it probably means there is a loose connection somewhere. This can happen to me when I bump the plug as the socket on my PC is a little loose.

If nothing is plugged in, I don't know what is happening.

stumped · 09-23-2018, 12:30 AM

you could try to outwit it by actually connecting a usb cable, then removing it. see if it then realise a cable is NOT connected
you could try a clean air spray into the usb socket if you have a spray, if not tyr tapping. / blowing to dislodge anything that may be trapped in there

robko · 09-23-2018, 11:32 AM

I assume you have the device plugged into something? I see this when my KA1 is plugged into a small battery power pack BUT only once the KA1 reaches a certain level of charge (around 60% IIRC). Works fine from 10% to there, but once it gets to there it starts flashing the connect dialogue briefly. Only does it when connected to the power pack, never seen it when connected to a wall charger (I don't really charge it from computer, so I can't comment on that). If the KA1 has a high charge level (i.e. 60-70%) it does this even if the power pack is fully charged. Always stops as soon as I disconnect it from the power pack.

LDB · 09-23-2018, 01:24 PM

If all else fails try powering it off completely and back on after about 30 seconds.

09-22-2018, 09:56 PM	#1
jae_aud Junior Member Posts: 1 Karma: 10 Join Date: Sep 2018 Device: kobo Aura ONE	"computer detected...would you like to connect your ereader to manage this?" this message started flashing on my screen every couple of minutes even though my wifinis disconnected. it doesn't stay on more than a second so I can't respond even if I wanted to connect to my computer somehow. how do I stop it?

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09-22-2018, 11:27 PM	#2
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	That message has nothing to do with WiFi. It should mean that something is plugged into the USB port. If there is, and the message keeps appearing and disappearing, it probably means there is a loose connection somewhere. This can happen to me when I bump the plug as the socket on my PC is a little loose. If nothing is plugged in, I don't know what is happening.

09-23-2018, 12:30 AM	#3
stumped Wizard Posts: 3,305 Karma: 10259306 Join Date: May 2016 Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,	you could try to outwit it by actually connecting a usb cable, then removing it. see if it then realise a cable is NOT connected you could try a clean air spray into the usb socket if you have a spray, if not tyr tapping. / blowing to dislodge anything that may be trapped in there

09-23-2018, 11:32 AM	#4
robko Wizard Posts: 2,454 Karma: 5469320 Join Date: Jul 2010 Device: Kobo	I assume you have the device plugged into something? I see this when my KA1 is plugged into a small battery power pack BUT only once the KA1 reaches a certain level of charge (around 60% IIRC). Works fine from 10% to there, but once it gets to there it starts flashing the connect dialogue briefly. Only does it when connected to the power pack, never seen it when connected to a wall charger (I don't really charge it from computer, so I can't comment on that). If the KA1 has a high charge level (i.e. 60-70%) it does this even if the power pack is fully charged. Always stops as soon as I disconnect it from the power pack.

09-23-2018, 01:24 PM	#5
LDB Baker Street Irregular Posts: 439 Karma: 9920853 Join Date: Aug 2008 Location: Houston suburb Device: Oasis 3, PaperWhite 5, Aura One, Glowlight Plus, Scribe, Sage	If all else fails try powering it off completely and back on after about 30 seconds.