08-21-2009, 08:56 PM | #1 |
Junior Member
Posts: 2
Karma: 10
Join Date: Aug 2009
Device: kindle
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Problems with Kindle freezing
Hi everyone. I am new to this site but am looking for help with this problem. My kindle had been freezing up and I thought it was the battery. I bought a new battery and it worked for about a week and has frozen again. I tried resetting with the button in the back but it did not work. I would appreciate any suggestions of help. I did not purchase this product for myself, somebody from my old job gave it to me several months back and he is no longer at my job, so I don't think I can call kindle customer service. Thanks for any help.
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08-21-2009, 09:09 PM | #2 |
I'm Super Kindle-icious
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Join Date: Apr 2008
Location: Long Drive, Calinadia Candafornia
Device: KDXG, KT, Oasis
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Hi dp424, welcome to MobileRead.
You most definitely can call Amazon customer service for help. It doesn't matter that your K1 was a gift, CS is there to help. May I ask if the freezing occurs with one book in particular or with any book or a particular command? |
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08-21-2009, 09:14 PM | #3 |
Wizard
Posts: 2,627
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Join Date: Dec 2008
Location: Northern Virginia
Device: SurfacePro, SurfaceBook 2
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Welcome to MobileRead, dp424!
I'm sorry I can't help with your Kindle question. If you don't get the answers here, you might want to repost your question in the Kindle Troubleshooting forum. Good luck. Happy Reading! |
08-21-2009, 09:52 PM | #4 |
Grand Sorcerer
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Location: Florida
Device: iPhone 6 plus, Sony T1, iPad 3
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Hi dp424 and welcome to MobileRead. Good luck with your Kindle
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08-22-2009, 12:22 PM | #5 |
Wizard
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Join Date: May 2009
Location: Montreal, Qc
Device: xxx
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Hi dp424, welcome to MobileRead!!
Hope you figure out what's wrong with your Kindle and get back reading quickly! |
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08-22-2009, 03:08 PM | #6 |
Junior Member
Posts: 2
Karma: 10
Join Date: Aug 2009
Device: kindle
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Thanks for the response. It happens while reading a book. As a matter of fact, it has been happening with the same book, I didn't take notice before you asked the question. Maybe I will try to download another book and see what happens. But, thats if I can get this thing running!! I hate it because that means I do not have any books to read!!
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08-22-2009, 03:39 PM | #7 | |
I'm Super Kindle-icious
Posts: 6,734
Karma: 2434103
Join Date: Apr 2008
Location: Long Drive, Calinadia Candafornia
Device: KDXG, KT, Oasis
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