Astak's 5" Pocket Pro $199 - Page 43

Chiron · 09-14-2009, 12:50 PM

Robertb, if all orders did shipped and i havent got a mail informing that my PP is on its way, should i worry? Do i need to send a mail at support@astak.com to see if my order shipped/get my tracking number? (Im living on Mexico)

Morlac · 09-14-2009, 12:52 PM

Ditto -- I'm in New Jersey, USA and still have no confirmation email. I just dropped a line to the support email address inquiring just in case.

bbusybookworm · 09-14-2009, 02:37 PM

Well My Pocket Pro is lying at the Post Office as VAT had been charged. It took about 10-12 days for the whole journey plus processing so the estimate given by Astak was pretty close

VAT Came to £21 but Parcelforce added £8 Processing fee

(Still better the DHL or FedEx who would charge three or four times that) for a total of £29 which while not cheap is not going to break the bank, and was expected (Paid about the same for my PRS500, oh, almost 2 years ago)

So hopefully I should have my new Black Pocket Pro tomorrow and should post a review later in the week.

Robertb · 09-14-2009, 02:38 PM

Quote:

Originally Posted by Chiron

Robertb, if all orders did shipped and i havent got a mail informing that my PP is on its way, should i worry? Do i need to send a mail at support@astak.com to see if my order shipped/get my tracking number? (Im living on Mexico)

Ruby and Amy are working today and tomorrow to get out all the notifications. There are a lot they still have to do.

Wait until late Tuesday. We should have all notifications sent by email out by late Tuesday at the latest.

If by Wednesday morning you have not received anything then do email to support@astak.com and let us check up!

Morlac · 09-14-2009, 06:28 PM

Quote:

Originally Posted by Robertb

Ruby and Amy are working today and tomorrow to get out all the notifications. There are a lot they still have to do.

Wait until late Tuesday. We should have all notifications sent by email out by late Tuesday at the latest.

If by Wednesday morning you have not received anything then do email to support@astak.com and let us check up!

Just got my confirmation email and tracking number (delivery Sept 18) -- thanks!

pholy · 09-14-2009, 10:38 PM

I just threw the USPS tracking number at the Canada Post tracking site, and it found it:

2009/09/13 03:18 International item has left the origin country and is en route to Canada

I'm impressed! Now someday it'll tell me it is in Customs for a while...

Chiron · 09-14-2009, 10:48 PM

Anyone here knows the average time a parcel is at customs if is from another country?

UchihaNaru · 09-15-2009, 03:26 AM

Quote:

Originally Posted by Chiron

Anyone here knows the average time a parcel is at customs if is from another country?

I would like to know too..

93terp · 09-15-2009, 08:25 AM

Quote:

Originally Posted by Robertb

Ruby and Amy are working today and tomorrow to get out all the notifications. There are a lot they still have to do.

Wait until late Tuesday. We should have all notifications sent by email out by late Tuesday at the latest.

If by Wednesday morning you have not received anything then do email to support@astak.com and let us check up!

Just to throw in my recent purchase experience, FWIW: when I purchased my Pocket Pro last week (Wednesday), I immediately recieved the transaction confirmation. On Thursday I received another email notification that my order had shipped, with a FedEx tracking number. Once FedEx delivered my package yesterday, I got an email update notifying me of delivery. Later in the day I received an email from Astak notifying me that my item had shipped and was on it's way, with the tracking #....

kennyc · 09-15-2009, 08:38 AM

Quote:

Originally Posted by 93terp

Just to throw in my recent purchase experience, FWIW: when I purchased my Pocket Pro last week (Wednesday), I immediately recieved the transaction confirmation. On Thursday I received another email notification that my order had shipped, with a FedEx tracking number. Once FedEx delivered my package yesterday, I got an email update notifying me of delivery. Later in the day I received an email from Astak notifying me that my item had shipped and was on it's way, with the tracking #....

Yes, the same thing happened to me but it was UPS and on their website it never said "out for delivery" but none-the-less was on my doorstep last night.

My first impressions were not good. Some details in the "Firmware Upgrade" thread. I'm trying to give it a second chance today.

The totally most annoying thing is the tiny tiny menu font....virtually unreadable.

bbusybookworm · 09-15-2009, 02:15 PM

Well, just recieved my Pocket Pro, and First Impression is......its Tiny.

Comparing to my Cybook Gen3, it looks nearly a fourth smaller, and feels to be a bit more substantial / solid in build quality.

Have only booted it up to check whether or not its working, and so far looks good. Have it charging right now, and will load a few books any see how the reading experience is later tonight.

Chiron · 09-15-2009, 02:18 PM

Why does the site says first charge need to be 12 hours long if is suposed to charge in around 4 hours?

cvkemp · 09-15-2009, 02:25 PM

The first charge needs to be a good soaking so that it will keep the charge longer. It is mainly a memory issue quick charges will shorten the battery life.

Chuck

abrax · 09-15-2009, 03:20 PM

In case anybody wonders on the delay of arrival to Europe (specifically Romania):
- I got the e-mail informing me on the shipment on 2 September - the delivery was made with USPS,
- following the tracking number on USPS website I found out that the package arrived to Romania on 8 September (coincidence or not, on 8 September I also received the rebate),
- on 14 September I was notified by the Post Office that I can come to pick it up.

The good news is that you don't pay customs tax. The bad news is that you pay the VAT.

The charges is the US type, not the European one. However, I read on the Bebook forum that I can use my iPod charger. So I am now waiting for the 12 hours first charge to end, so I can start loading it with my books.

kennyc · 09-15-2009, 04:05 PM

Quote:

Originally Posted by cvkemp

The first charge needs to be a good soaking so that it will keep the charge longer. It is mainly a memory issue quick charges will shorten the battery life.

Chuck

I don't think there are memory issues with this type of battery.

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09-14-2009, 12:50 PM	#631
Chiron Fantasy & SciFi Reader Posts: 183 Karma: 262 Join Date: Sep 2009 Location: Zapopan, Jalisco, Mexico Device: Astak EZ Reader Pocket Pro	Robertb, if all orders did shipped and i havent got a mail informing that my PP is on its way, should i worry? Do i need to send a mail at support@astak.com to see if my order shipped/get my tracking number? (Im living on Mexico)

09-14-2009, 12:52 PM	#632
Morlac Connoisseur Posts: 75 Karma: 181 Join Date: Aug 2009 Location: New Jersey, USA Device: Pocket Pro	Ditto -- I'm in New Jersey, USA and still have no confirmation email. I just dropped a line to the support email address inquiring just in case.

09-14-2009, 02:37 PM	#633
bbusybookworm Tech Junkie Posts: 1,027 Karma: 10080 Join Date: Aug 2007 Location: Earth Device: iPad, MotoXStyle, OnePlusOne	Well My Pocket Pro is lying at the Post Office as VAT had been charged. It took about 10-12 days for the whole journey plus processing so the estimate given by Astak was pretty close VAT Came to £21 but Parcelforce added £8 Processing fee (Still better the DHL or FedEx who would charge three or four times that) for a total of £29 which while not cheap is not going to break the bank, and was expected (Paid about the same for my PRS500, oh, almost 2 years ago) So hopefully I should have my new Black Pocket Pro tomorrow and should post a review later in the week.

09-14-2009, 10:38 PM	#636
pholy Booklegger Posts: 1,801 Karma: 7999816 Join Date: Jun 2009 Location: Toronto, Ontario, Canada Device: BeBook(1 & 2010), PEZ, PRS-505, Kobo BT, PRS-T1, Playbook, Kobo Touch	I just threw the USPS tracking number at the Canada Post tracking site, and it found it: 2009/09/13 03:18 International item has left the origin country and is en route to Canada I'm impressed! Now someday it'll tell me it is in Customs for a while...

09-14-2009, 10:48 PM	#637
Chiron Fantasy & SciFi Reader Posts: 183 Karma: 262 Join Date: Sep 2009 Location: Zapopan, Jalisco, Mexico Device: Astak EZ Reader Pocket Pro	Anyone here knows the average time a parcel is at customs if is from another country?

09-15-2009, 02:15 PM	#641
bbusybookworm Tech Junkie Posts: 1,027 Karma: 10080 Join Date: Aug 2007 Location: Earth Device: iPad, MotoXStyle, OnePlusOne	Well, just recieved my Pocket Pro, and First Impression is......its Tiny. Comparing to my Cybook Gen3, it looks nearly a fourth smaller, and feels to be a bit more substantial / solid in build quality. Have only booted it up to check whether or not its working, and so far looks good. Have it charging right now, and will load a few books any see how the reading experience is later tonight.

09-15-2009, 02:18 PM	#642
Chiron Fantasy & SciFi Reader Posts: 183 Karma: 262 Join Date: Sep 2009 Location: Zapopan, Jalisco, Mexico Device: Astak EZ Reader Pocket Pro	Why does the site says first charge need to be 12 hours long if is suposed to charge in around 4 hours?

09-15-2009, 02:25 PM	#643
cvkemp Loving life Posts: 1,412 Karma: 7991496 Join Date: Mar 2009 Location: Hot Springs Village, Arkansas Device: PaperWhite 5,iPhone 13, IPad, MacBook Air	The first charge needs to be a good soaking so that it will keep the charge longer. It is mainly a memory issue quick charges will shorten the battery life. Chuck

09-15-2009, 03:20 PM	#644
abrax Junior Member Posts: 3 Karma: 10 Join Date: Sep 2009 Device: EZReader Pocket PRO	In case anybody wonders on the delay of arrival to Europe (specifically Romania): - I got the e-mail informing me on the shipment on 2 September - the delivery was made with USPS, - following the tracking number on USPS website I found out that the package arrived to Romania on 8 September (coincidence or not, on 8 September I also received the rebate), - on 14 September I was notified by the Post Office that I can come to pick it up. The good news is that you don't pay customs tax. The bad news is that you pay the VAT. The charges is the US type, not the European one. However, I read on the Bebook forum that I can use my iPod charger. So I am now waiting for the 12 hours first charge to end, so I can start loading it with my books.

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