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Old 08-09-2019, 06:25 AM   #31
stumped
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Device: lLenovo Yoya tab plus , fire HD10 HDX8.9,
so its charging but not visible in windows.
can you try a different cable ?
i would focus on getting windows to see it, then move on to any remaining issue with calibre. calibre can only see what windows sees
and maybe try amazon again for a smarter reply - I dont believe what they told out before about it not being connectable.

PS amazon user guide for oasis 2 (2017) says it can be connected to a PC, so ask them to read page 39 of their own instructions if they say different

"
When you first connect the Kindle to a computer's USB port, it will appear as an external storage
drive or volume on the computer's desktop. You'll see a directory or folder called "documents."
You can add Kindle-compatible files to this directory, and you can copy, move, or delete the files
that are already there. .."

Last edited by stumped; 08-09-2019 at 06:30 AM.
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Old 08-14-2019, 12:19 AM   #32
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anybody have any suggestions ?
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Old 08-14-2019, 02:21 AM   #33
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anybody have any suggestions ?
yes

they are in post #31
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Old 08-14-2019, 08:54 AM   #34
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yes

they are in post #31
and post #12
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Old 08-14-2019, 09:00 AM   #35
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and post #12
and in the Kindle user guide for the Oasis 2 ( as I said in #31)
page 39

anything else we can ( not) help you with ?
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Old 08-16-2019, 02:03 PM   #36
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Since this seems to be the place to ask for calibre - kindle problems, a quick question: can it be that the new Kindle firmware (5.11) and the calibre version 1.47 is not compatible?

I have a Kindle Voyage (firmware 5.8.7.01.) which works fine with this calibre version and got a New Kindle Paperwhite yesterday with the newest firmware which calibre does not recognise.
It is detected as usb device by windows though.

I read the thread with first steps but I can not upgrade calibre or windows.

As far as I understand it I can either return the Kindle, downgrade the firmware (and not being able to return the device) or get a new OS (and PC).

I just wanted to ask if you know of other cases which would confirm the "suspect" aka firmware.
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Old 08-16-2019, 02:09 PM   #37
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You can't downgrade a Kindle, so, at least that should answer part of your questions .

If Windows sees it (as a storage device, and you can properly access it that way), see the Calibre FAQ and post the relevant debug log. It's unlikely you'd be the first to notice something weird on a months-old firmware, but who knows.

EDIT: Oh, I'd completely glossed over the Calibre version. Yeaaaah, that won't do, c.f., @theducks's answer below.

Last edited by NiLuJe; 08-16-2019 at 05:31 PM.
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Old 08-16-2019, 02:14 PM   #38
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Quote:
Originally Posted by manawydan View Post
Since this seems to be the place to ask for calibre - kindle problems, a quick question: can it be that the new Kindle firmware (5.11) and the calibre version 1.47 is not compatible?

[snipped]
As you probably know, until this is fixed you should be able to connect via USB. Not as convenient as wifi, but better than nothing.
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Old 08-16-2019, 04:16 PM   #39
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Quote:
Originally Posted by manawydan View Post
Since this seems to be the place to ask for calibre - kindle problems, a quick question: can it be that the new Kindle firmware (5.11) and the calibre version 1.47 is not compatible?

I just wanted to ask if you know of other cases which would confirm the "suspect" aka firmware.
1.47 is not gonna get a 'fix'. XP is just so different from later Windows that new requirements are not compatible. We are on 3.x and heading for 4.x

I will assume the $$ or the PC belongs to someone else. Get a Linux (Mint is close to the way XP did things), on BOOTABLE Flash drive and install Calibre there and see if it can SEE your new K.
Remember to NOT use the repository version (outdated) of Calibre. Use the commandline installer from the Calibre LINUX install page
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