Arc Can't connect wifi for the first installation

nnanard8 · 12-21-2019, 05:08 AM

Hi everybody !

A friend of mine gave me a Kobo Arc 7 after he did a factory reboot.

Now when a turn on the tablet, it ask me to choose the language, after that i have a screen witch ask me to select a wifi network.
I select it, the kobo briefly connects, it says searching update for a second, then it stops and display no wifi connection it appear that you have a problem with your connection.

I tried with several others wifi networks and it's the same.

The i tried to do the first installation with kobo desktop but il does not work, the pc recognize the kobo but the program stays with the screen connect your kobo and the tablet keeps asking me fot a wifi network !

Thank you for your help !!

stumped · 12-21-2019, 05:55 AM

arc 7 is ancient technology , no longer supported.
bin it, or put up with lots of frustration trying to troubleshoot it
also, see here
https://www.mobileread.com/forums/sh...d.php?t=314807
Be sure to update your Kobo Arc by 2019-02-28 or else

you are now in the "or else" category

even if you get past the wifi issue, most apps will no longer run because its android 4 with no upgrades possible, and the world has moved on from that.

nnanard8 · 12-21-2019, 07:59 AM

ok thank you for the answer, so i need to manualy update the kobo with the good file ti be copied inside the tablet ?

nnanard8 · 12-21-2019, 09:36 AM

Ok thank you for the information, the problem is that the kobo has been factory reinitialised before doing the update.

Is the tablet definitively down ?

stumped · 12-21-2019, 10:43 AM

I cant say for sure if it is rescue-able or not - you will need to study the link i posted , and other related threads.

I sold my kobo arc a long time ago, when it was still worth something!

what I can say for sure is that very few apps will work in its ancient android version - & there is no official way to upgrade the customised android 4 that it was sold with.

it might still work as an offline book reader, but you would get a far better reading experience from a current kobo e-ink device. From memory the arc is 3 x the weight of a current model, and the screen is pretty basic, pixel-wise.

Kobo exited the tablet market years ago.

12-21-2019, 05:08 AM	#1
nnanard8 Junior Member Posts: 8 Karma: 10 Join Date: Dec 2019 Device: Kobo arc 7	Can't connect wifi for the first installation Hi everybody ! A friend of mine gave me a Kobo Arc 7 after he did a factory reboot. Now when a turn on the tablet, it ask me to choose the language, after that i have a screen witch ask me to select a wifi network. I select it, the kobo briefly connects, it says searching update for a second, then it stops and display no wifi connection it appear that you have a problem with your connection. I tried with several others wifi networks and it's the same. The i tried to do the first installation with kobo desktop but il does not work, the pc recognize the kobo but the program stays with the screen connect your kobo and the tablet keeps asking me fot a wifi network ! Thank you for your help !!

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12-21-2019, 05:55 AM	#2
stumped Wizard Posts: 3,305 Karma: 10259306 Join Date: May 2016 Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,	arc 7 is ancient technology , no longer supported. bin it, or put up with lots of frustration trying to troubleshoot it also, see here https://www.mobileread.com/forums/sh...d.php?t=314807 Be sure to update your Kobo Arc by 2019-02-28 or else you are now in the "or else" category even if you get past the wifi issue, most apps will no longer run because its android 4 with no upgrades possible, and the world has moved on from that.

12-21-2019, 07:59 AM	#3
nnanard8 Junior Member Posts: 8 Karma: 10 Join Date: Dec 2019 Device: Kobo arc 7	ok thank you for the answer, so i need to manualy update the kobo with the good file ti be copied inside the tablet ?

12-21-2019, 09:36 AM	#4
nnanard8 Junior Member Posts: 8 Karma: 10 Join Date: Dec 2019 Device: Kobo arc 7	Ok thank you for the information, the problem is that the kobo has been factory reinitialised before doing the update. Is the tablet definitively down ?

12-21-2019, 10:43 AM	#5
stumped Wizard Posts: 3,305 Karma: 10259306 Join Date: May 2016 Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,	I cant say for sure if it is rescue-able or not - you will need to study the link i posted , and other related threads. I sold my kobo arc a long time ago, when it was still worth something! what I can say for sure is that very few apps will work in its ancient android version - & there is no official way to upgrade the customised android 4 that it was sold with. it might still work as an offline book reader, but you would get a far better reading experience from a current kobo e-ink device. From memory the arc is 3 x the weight of a current model, and the screen is pretty basic, pixel-wise. Kobo exited the tablet market years ago.

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