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Old 08-18-2018, 02:50 PM   #1
penguintri
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Kindle Oasis 2017 Screen corners

Hi,

I wondered if anyone has had problems with the corners on their Kindle not being able to go black any more.

I swear mine weren't like it yesterday. It's only small but wondering if I should be worried if it's going to get worse!

Thanks
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Old 08-18-2018, 04:03 PM   #2
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Looks like some light bleed? You sure it wasn't already there? Not sure how that can be caused later, since the front glass is flat over it. Hmm. I just checked on mine and it doesn't have any bleed. But I never use the inverted so it wouldn't bother me even if it did. But looks to be all even.
Can the frame underneath somehow get removed from whatever its covering up?

If you turn the light down a bit is it still bothering you?
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Old 08-18-2018, 04:06 PM   #3
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Mine is much the same on the right side, but it doesn't have the bright corner like yours on the lower left.

I only tried the inverted screen once and don't really care for it. It reduces the contrast too much for me. For reading in a dark room, I turn the front light down, and sometimes increase the line spacing.
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Old 08-18-2018, 04:26 PM   #4
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That is certainly light bleed, not a failure of the e-ink to go black.

I just now looked at mine in a pitch black closet with the reader light all the way up and saw no sign of light bleed. It is hard to tell how much your corners are affected because your picture is so overexposed.
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Old 08-18-2018, 05:00 PM   #5
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Unfortunately I don't think it's light bleed as you can see in the attached picture it's there when the light is off on the screensaver. It's just not as easy to see / photograph without the light on.

I'm 90% sure it wasn't there yesterday. Just hoping it's not water damaged as I do use it in the bath occasionally.
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Old 08-18-2018, 05:22 PM   #6
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Unfortunately I don't think it's light bleed as you can see in the attached picture it's there when the light is off on the screensaver. It's just not as easy to see / photograph without the light on.

I'm 90% sure it wasn't there yesterday. Just hoping it's not water damaged as I do use it in the bath occasionally.
OK. I have no idea whether this is something new or no one has noticed it before because the KOA2 is the first model with and inverted black and white option.

I still think camera bloom exaggerates the problem in you first picture.

I think a picture in inverted mode in bright ambient light with the Kindle light off would give the best view of the e-ink portion of the problem. (Outdoors would be best.) Glare from a camera flash or other light source would confuse things.
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Old 08-18-2018, 06:08 PM   #7
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The first pic is front light all the way up, no flash, taken outside.

The second is front light all the way down.
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Old 08-18-2018, 07:42 PM   #8
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The first pic is front light all the way up, no flash, taken outside.

The second is front light all the way down.
Those are beautiful pictures.
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Old 08-18-2018, 07:51 PM   #9
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I don't see anything like that on mine, with or without the front light.
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Old 08-18-2018, 08:11 PM   #10
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Those are beautiful pictures.
Why thanks...take with an iPhone 7+. DecalGirl skin of my design, done in the Pigment app.

I love the pictures this phone takes in natural lighting.
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Old 08-19-2018, 05:29 AM   #11
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OK. I have no idea whether this is something new or no one has noticed it before because the KOA2 is the first model with and inverted black and white option.

I still think camera bloom exaggerates the problem in you first picture.

I think a picture in inverted mode in bright ambient light with the Kindle light off would give the best view of the e-ink portion of the problem. (Outdoors would be best.) Glare from a camera flash or other light source would confuse things.
As requested here is a picture of the issue taken outside with the backlight set to off. That's pretty much how it exactly looks to my eyes.
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Old 08-19-2018, 06:26 AM   #12
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As requested here is a picture of the issue taken outside with the backlight set to off. That's pretty much how it exactly looks to my eyes.
Any chance it is just some dirt/dust?
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Old 08-19-2018, 11:18 AM   #13
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As requested here is a picture of the issue taken outside with the backlight set to off. That's pretty much how it exactly looks to my eyes.
Thanks for your patience documenting your problem. You were correct the first time, but your first pictures left room for doubt.

I don't recall ever seeing that kind of failure before, most examples on this forum are from some kind of stress or impact failure. My KOA2 hasn't behaved like yours and it seems so far that no one else's has either.

It's probably time to contact Amazon for a warranty replacement.
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Old 08-19-2018, 12:51 PM   #14
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So if the backlight is off, its not light bleed. But what is it then. Missing ink bubble thingies that stay on white?

How the heck do you even explain that to the kindle CS.
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