Cybook not detected and can't fetch feeds

[elena]

Hallo,
Calibre do detect my Cybook at home, but not on my office computer.

At office I can't fetch feeds either, I get this error:

httperror_seek_wrapper: HTTP Error 407: Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied.  )

Where should I enter authentication informations?

thanks

[kovidgoyal]

calibre doesn't support authenticated proxies, but you can try setting the http_proxy environment variable with proxy information.

As for device detection, your office PC probably is locked down and that is preventing calibre from working correctly. Post the output of

calibre-debug -d

with the cybook connected

[elena]

Originally Posted by kovidgoyal

calibre doesn't support authenticated proxies, but you can try setting the http_proxy environment variable with proxy information.

a new user variable called http_proxy? what should I write as a value?

edit:
something like this?

http://domain\user:password@proxyip:port

Originally Posted by kovidgoyal

As for device detection, your office PC probably is locked down and that is preventing calibre from working correctly. Post the output of

calibre-debug -d

with the cybook connected

thanks for your time, I'll post it on monday

[elena]

Originally Posted by kovidgoyal

calibre doesn't support authenticated proxies, but you can try setting the http_proxy environment variable with proxy information.

As for device detection, your office PC probably is locked down and that is preventing calibre from working correctly. Post the output of

calibre-debug -d

with the cybook connected

here's the output

USB devices on system: [u'usb\\root_hub&vid8086&pid24d2&rev0002', u'usb\\root_hub&vid8086&pid24d4&re
v0002', u'usb\\root_hub&vid8086&pid24d7&rev0002', u'usb\\root_hub20&vid8086&pid24dd&rev0002', u'usb\
\vid_0bda&pid_0703&rev_0132']
Drives detected:
        (ID, Partitions, Drive letter)
Traceback (most recent call last):
  File "debug.py", line 173, in <module>
  File "debug.py", line 155, in main
  File "debug.py", line 99, in debug_device_driver
  File "wmi.pyo", line 703, in query
  File "wmi.pyo", line 189, in handle_com_error
wmi.x_wmi: -0x7ff8f946 - Server RPC non disponibile.

adding the http_proxy variable didn't do the trick

[kovidgoyal]

Looks like your machine is locked down preventing the use of WMI (which is what calibre uses to query the system for connected devices). Not much I can do about that, sorry.

[elena]

Originally Posted by kovidgoyal

Looks like your machine is locked down preventing the use of WMI (which is what calibre uses to query the system for connected devices). Not much I can do about that, sorry.

is there any way to unlock it? I can have full access to my computer.

[kovidgoyal]

Hmm, I'm not a windows expert, so hopefully someone who is can help.

[sirbruce]

1. Double-click on Control Panel.
2. Double-click Administrative Tools.
3. Double-click on Computer Management.
4. Click on Services and Applications.
5. Right-click on WMI Control and select Properties.
6. Click on the Security tab.
7. Click on Root.
8. Click the Security button.
9. Somewhere on this screen is the problem, I think. Right now I've got Administrators, Everyone, LOCAL SERVICE, and NETWORK SERVICE all list, and all with Allow permissions. Not sure which you need to add to get Calibre to work for your account.

[elena]

It works now :-)
I had errors in the Properties tab on WMI Control; service wmiapsrv was stopped so I just had to start it :-)

thanks to everyone