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Old 07-21-2019, 12:36 PM   #1
stonemason
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Error connecting to Kindle fire

When I try to send books from Calibre to my Kindle fire I get the following error message
calibre, version 3.45.2
ERROR: Error: Error communicating with device

Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 89, in run
File "site-packages\calibre\gui2\device.py", line 512, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 217, in books
File "site-packages\calibre\devices\mtp\driver.py", line 189, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 179, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 150, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 36, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 440, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

Any suggestions please
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Old 07-21-2019, 08:20 PM   #2
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Reboot BOTH, the fire and your PC.
The file system got confused.
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Old 07-22-2019, 05:47 PM   #3
stonemason
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Hi theducks, tried that several times and it made no difference. Calibre sends the books to the Kindle Fire, but won't show what's on the device.
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Old 07-22-2019, 07:35 PM   #4
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Quote:
Originally Posted by stonemason View Post
Hi theducks, tried that several times and it made no difference. Calibre sends the books to the Kindle Fire, but won't show what's on the device.
Calibre can't see books the go direct (whisper sync or WiFi by the Kindle app), Only the ones side loaded. protected storage
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Old 07-23-2019, 02:48 PM   #5
stonemason
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Quote:
Originally Posted by theducks View Post
Calibre can't see books the go direct (whisper sync or WiFi by the Kindle app), Only the ones side loaded. protected storage
Ok thanks for your time as it's loading the books ok I'll live with that
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Old 10-09-2019, 04:14 PM   #6
MercTech
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I have the same issue:

calibre, version 4.1.0
ERROR: Error: Error communicating with device

Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 90, in run
File "site-packages\calibre\gui2\device.py", line 513, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 217, in books
File "site-packages\calibre\devices\mtp\driver.py", line 189, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 179, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 150, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 36, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 440, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

I've rebooted both the computer and the device (Amazon Kindle Fire HD10) several times and still get the same error when Calibre tries to read the books on the device.
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Old 10-09-2019, 08:57 PM   #7
kovidgoyal
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That is an error communicating with the device. Usually, this kind of error can be fixed by
following the steps below in sequence. First:

1) Try rebooting both the device and your computer
2) If that does not work, find the files driveinfo.calibre and metadata.calibre on the device
and delete them (you can use Windows Explorer or a file manager on the device itself to do this)
3) Reset the device

If none of those work, you can use one of the wireless communication methods described here:
https://manual.calibre-ebook.com/faq...kindle-fire-hd
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Old 10-10-2019, 01:59 AM   #8
MercTech
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Device: Kindle Fire HD10
Errors still there
Failed to create folder: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 90, in run
File "site-packages\calibre\gui2\device.py", line 594, in _upload_books
File "site-packages\calibre\devices\mtp\driver.py", line 426, in upload_books
File "site-packages\calibre\devices\mtp\driver.py", line 402, in ensure_parent
File "site-packages\calibre\devices\mtp\windows\driver.py", line 36, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 405, in create_folder
WPDError: Failed to create folder: hr=2147500037 facility=0 error_code=16389 description: Unspecified error
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