My Oasis has one dead LED

Pjama · 12-14-2017, 10:43 PM

I only just noticed tonight, after using it for three weeks! I'm planning to return it and buy another one. I never thought this would happen to me, I've always been so lucky with the lighting on my kindles. Wish I could upload a photo from my iPad. It's really obvious between brightness 4 and 7.

I mean, this is not just a matter of opinion, I can see the LED is missing, so that is a faulty device.

Pjama · 12-14-2017, 11:15 PM

Replacement arriving on Sunday. I'll upload a photo of the missing LED tomorrow from my computer.

I love my Oasis (after wrestling with the size and angularity of it), so I'm upset to have to send it back, but I can't unsee the missing light now.

Dr. Drib · 12-15-2017, 05:30 AM

Quote:

Originally Posted by Pjama

Replacement arriving on Sunday. I'll upload a photo of the missing LED tomorrow from my computer.

I love my Oasis (after wrestling with the size and angularity of it), so I'm upset to have to send it back, but I can't unsee the missing light now.

Put a piece of masking tape over the spot!

Let us know when your new one arrives.

Pjama · 12-15-2017, 09:42 AM

Here are pics as promised. I don't think tape would help.

Dr. Drib · 12-15-2017, 10:02 AM

That second image is a bit too dark to make out much detail.

(What's the name of the book you're reading?)

-- Thanks.

Pjama · 12-15-2017, 10:20 AM

Quote:

Originally Posted by Dr. Drib

That second image is a bit too dark to make out much detail.

(What's the name of the book you're reading?)

-- Thanks.

Yes, both photos are poor (iPad last thing at night), but you should be able to see the creeping black shadow on the right hand side of the dark image where the LED is missing.

Towards Zero by Agatha Christie - comfort reading.

Pjama · 12-15-2017, 10:28 AM

Here are a couple more pics. I'm wondering how I could have failed to notice this for the past three weeks! It's glaringly obvious today, even in daylight.

So, do you think it's possible that reading it in the bath has caused one of the LEDs to blow?

I've never had a Kindle LED die on me before, has anyone here?

Dr. Drib · 12-15-2017, 10:30 AM

Quote:

Originally Posted by Pjama

Yes, both photos are poor (iPad last thing at night), but you should be able to see the creeping black shadow on the right hand side of the dark image where the LED is missing.

Towards Zero by Agatha Christie - comfort reading.

Yes, that creeping black shadow seems very bad, in my opinion.

Which unit are those photos from?

Pjama · 12-15-2017, 10:32 AM

Kindle Oasis 9th gen wifi and 3G, 32GB.

DuckieTigger · 12-15-2017, 11:10 AM

Quote:

Originally Posted by Pjama

Here are a couple more pics. I'm wondering how I could have failed to notice this for the past three weeks! It's glaringly obvious today, even in daylight.

So, do you think it's possible that reading it in the bath has caused one of the LEDs to blow?

I've never had a Kindle LED die on me before, has anyone here?

Absolutely. There is no electronic device that is waterproof or intended for underwater use. Only way you can get away with it is with an airtight case. And even an airtight case cannot keep electronics submerged forever - eventually the seals will break.

From your instructions that came with the Oasis:

Quote:

Water Protection
Your Kindle has been tested to withstand brief accidental immersion in water under certain conditions. However, your Kindle is not intended for underwater use and may experience temporary effects from exposure to water. ...

Kolenka · 12-15-2017, 11:59 AM

I’m actually somewhat impressed that losing an LED had such a small effect. I would have expected it to be even more annoying.

But glad you are getting it replaced.

Atunah · 12-15-2017, 12:05 PM

That is very noticeable Pjama. Glad you are getting a replacement for that.

So far I haven't had a light die yet. We have the PW1, its my husbands so I don't use it, Voyage, O1 and now the O2.

Pjama · 12-15-2017, 12:27 PM

Quote:
"Water Protection
Your Kindle has been tested to withstand brief accidental immersion in water under certain conditions. However, your Kindle is not intended for underwater use and may experience temporary effects from exposure to water. ..."

Quite, DuckieTigger, but blowing an LED is not a 'temporary effect'. Anyway, I'll not use the new one in the bath as much.

Quote:

Originally Posted by Kolenka

I’m actually somewhat impressed that losing an LED had such a small effect. I would have expected it to be even more annoying.

But glad you are getting it replaced.

Well, it does have 12 of them, I think, so it is the effect of just losing 1/12 of the illumination. I can see clearly where each LED is, and can count down that it is number 7 that has blown.

Pjama · 12-15-2017, 12:31 PM

Quote:

Originally Posted by Atunah

That is very noticeable Pjama. Glad you are getting a replacement for that.

So far I haven't had a light die yet. We have the PW1, its my husbands so I don't use it, Voyage, O1 and now the O2.

Me neither, until now, and we have a lot of PWs, and a Voyage (which has been well-used for over three years). I suppose they must die at some point though. I wonder what their expected lifespan is - greater than that of the battery, I expect.

Anthem · 12-15-2017, 12:39 PM

Definitely need a replacement for that unit. Good thing you got the ball rolling already.

I haven't had a dead LED on a Kindle device but I had a huge problem with the Paperwhite 2 when it came out. On the first two units I had there was something wrong with one of the film layers that the light disperses through that caused "sparkling" and areas where the light just shone through like a flashlight through a piece of paper with a pinhole in it. This made reading at night hilarious.

Super annoying. Super bad QC. And then I didn't end up keeping a good unit when I got it because the PW screen is so dang fuzzy and indistinct even at the later 300 PPI that I just couldn't read comfortably on it.

12-14-2017, 10:43 PM	#1
Pjama Guru Posts: 664 Karma: 2345678 Join Date: Apr 2016 Location: USA Device: ✍️🏝️♎️ Kobo Clara 2E	My Oasis has one dead LED I only just noticed tonight, after using it for three weeks! I'm planning to return it and buy another one. I never thought this would happen to me, I've always been so lucky with the lighting on my kindles. Wish I could upload a photo from my iPad. It's really obvious between brightness 4 and 7. I mean, this is not just a matter of opinion, I can see the LED is missing, so that is a faulty device.

12-15-2017, 09:42 AM	#4
Pjama Guru Posts: 664 Karma: 2345678 Join Date: Apr 2016 Location: USA Device: ✍️🏝️♎️ Kobo Clara 2E	Here are pics as promised. I don't think tape would help. Attached Thumbnails

12-15-2017, 10:28 AM	#7
Pjama Guru Posts: 664 Karma: 2345678 Join Date: Apr 2016 Location: USA Device: ✍️🏝️♎️ Kobo Clara 2E	Here are a couple more pics. I'm wondering how I could have failed to notice this for the past three weeks! It's glaringly obvious today, even in daylight. So, do you think it's possible that reading it in the bath has caused one of the LEDs to blow? I've never had a Kindle LED die on me before, has anyone here? Attached Thumbnails

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12-14-2017, 11:15 PM	#2
Pjama Guru Posts: 664 Karma: 2345678 Join Date: Apr 2016 Location: USA Device: ✍️🏝️♎️ Kobo Clara 2E	Replacement arriving on Sunday. I'll upload a photo of the missing LED tomorrow from my computer. I love my Oasis (after wrestling with the size and angularity of it), so I'm upset to have to send it back, but I can't unsee the missing light now.

12-15-2017, 10:02 AM	#5
Dr. Drib Grand Sorcerer Posts: 44,736 Karma: 55645321 Join Date: Jan 2007 Location: Peru Device: Kindle: Oasis 3, Voyage WiFi; Kobo: Libra 2, Aura One	That second image is a bit too dark to make out much detail. (What's the name of the book you're reading?) -- Thanks.

12-15-2017, 10:32 AM	#9
Pjama Guru Posts: 664 Karma: 2345678 Join Date: Apr 2016 Location: USA Device: ✍️🏝️♎️ Kobo Clara 2E	Kindle Oasis 9th gen wifi and 3G, 32GB.

12-15-2017, 11:59 AM	#11
Kolenka <Insert Wit Here> Posts: 1,017 Karma: 1275899 Join Date: Jan 2008 Location: Puget Sound Device: Kindle Oasis, Kobo Forma	I’m actually somewhat impressed that losing an LED had such a small effect. I would have expected it to be even more annoying. But glad you are getting it replaced.

12-15-2017, 12:05 PM	#12
Atunah Wizard Posts: 1,817 Karma: 23400001 Join Date: May 2012 Location: USA Device: K1/K3/BasicK Voyage/Oasis1/Oasis3	That is very noticeable Pjama. Glad you are getting a replacement for that. So far I haven't had a light die yet. We have the PW1, its my husbands so I don't use it, Voyage, O1 and now the O2.

12-15-2017, 12:39 PM	#15
Anthem Guru Posts: 704 Karma: 1622328 Join Date: Dec 2010 Location: USA Device: Kindle Oasis, OnePlus Nord	Definitely need a replacement for that unit. Good thing you got the ball rolling already. I haven't had a dead LED on a Kindle device but I had a huge problem with the Paperwhite 2 when it came out. On the first two units I had there was something wrong with one of the film layers that the light disperses through that caused "sparkling" and areas where the light just shone through like a flashlight through a piece of paper with a pinhole in it. This made reading at night hilarious. Super annoying. Super bad QC. And then I didn't end up keeping a good unit when I got it because the PW screen is so dang fuzzy and indistinct even at the later 300 PPI that I just couldn't read comfortably on it.