Cablire Companion 3.1.1 on Ipad Pro 12.5 running IOS 11.1

monkeybutler · 11-05-2017, 08:15 PM

Hi there, Newb needing help here,

Trying to update/sync my Calibre library from an iMac running OS 10.13.1 High Sierra on to a new ipad Pro 12.5" 256GB running calibre companion 3.1.1 on IOs 11.1.

Connecting to calibre as a wireless device used to work but now times out at "get list of books on device" stage giving this error report:

calibre, version 3.11.1
ERROR: Error: Error communicating with device

Device closed the network connection

Traceback (most recent call last):
File "site-packages/calibre/gui2/device.py", line 87, in run
File "site-packages/calibre/gui2/device.py", line 510, in _books
File "site-packages/calibre/devices/smart_device_app/driver.py", line 50, in _synchronizer
File "site-packages/calibre/devices/smart_device_app/driver.py", line 1331, in books
File "site-packages/calibre/devices/smart_device_app/driver.py", line 50, in _synchronizer
File "site-packages/calibre/devices/smart_device_app/driver.py", line 641, in _call_client
ControlError: Device closed the network connection

Does anyone have any suggestions where I'm going wrong. Really grateful for any advice and apologies if this is posted in the wrong topic/thread.

HarryT · 11-06-2017, 02:00 PM

Moved to the CC forum, where you're much more likely to get help.

Steve_Haley · 11-08-2017, 03:58 AM

Can you send a debug log after trying to connect? It's at the bottom of the settings menu.

monkeybutler · 11-14-2017, 12:00 PM

Thanks Steve debug log now sent. Sorry for the delay.

mr201710 · 07-27-2018, 12:21 PM

i have the same problem sending 185 books to cc

Quote:

calibre, version 3.28.0
FEHLER: Fehler: Fehler beim Kommunizieren mit dem Gerät

Device closed the network connection

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 591, in _upload_books
File "site-packages\calibre\devices\smart_device_app\driver.p y", line 50, in _synchronizer
File "site-packages\calibre\devices\smart_device_app\driver.p y", line 1479, in upload_books
File "site-packages\calibre\devices\smart_device_app\driver.p y", line 704, in _put_file
File "site-packages\calibre\devices\smart_device_app\driver.p y", line 50, in _synchronizer
File "site-packages\calibre\devices\smart_device_app\driver.p y", line 642, in _call_client
File "site-packages\calibre\devices\smart_device_app\driver.p y", line 678, in _receive_from_client
ControlError: Device closed the network connection

i have send a debug log from ios cc to steve@multipie.co.uk
subject: "CalibreCompanion iOS Log - 20180727 - losing connection to content server"

mr201710 · 08-11-2018, 03:14 PM

In my case less disk space (temp folder) was the problem
Selecting less books the transfer was no problem
Maybe a clearer message popup in this case there a good solution.

11-05-2017, 08:15 PM	#1
monkeybutler Junior Member Posts: 3 Karma: 10 Join Date: Nov 2013 Location: Victoria, BC Canada Device: iPad Pro (2nd Gen)	Cablire Companion 3.1.1 on Ipad Pro 12.5 running IOS 11.1 Hi there, Newb needing help here, Trying to update/sync my Calibre library from an iMac running OS 10.13.1 High Sierra on to a new ipad Pro 12.5" 256GB running calibre companion 3.1.1 on IOs 11.1. Connecting to calibre as a wireless device used to work but now times out at "get list of books on device" stage giving this error report: calibre, version 3.11.1 ERROR: Error: Error communicating with device Device closed the network connection Traceback (most recent call last): File "site-packages/calibre/gui2/device.py", line 87, in run File "site-packages/calibre/gui2/device.py", line 510, in _books File "site-packages/calibre/devices/smart_device_app/driver.py", line 50, in _synchronizer File "site-packages/calibre/devices/smart_device_app/driver.py", line 1331, in books File "site-packages/calibre/devices/smart_device_app/driver.py", line 50, in _synchronizer File "site-packages/calibre/devices/smart_device_app/driver.py", line 641, in _call_client ControlError: Device closed the network connection Does anyone have any suggestions where I'm going wrong. Really grateful for any advice and apologies if this is posted in the wrong topic/thread.

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11-06-2017, 02:00 PM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Moved to the CC forum, where you're much more likely to get help.

11-08-2017, 03:58 AM	#3
Steve_Haley CC iOS Developer Posts: 142 Karma: 53024 Join Date: Jul 2012 Location: England Device: Variety phones/tablets	Can you send a debug log after trying to connect? It's at the bottom of the settings menu.

11-14-2017, 12:00 PM	#4
monkeybutler Junior Member Posts: 3 Karma: 10 Join Date: Nov 2013 Location: Victoria, BC Canada Device: iPad Pro (2nd Gen)	Thanks Steve debug log now sent. Sorry for the delay.

08-11-2018, 03:14 PM	#6
mr201710 Junior Member Posts: 5 Karma: 10 Join Date: Oct 2017 Device: iphone	In my case less disk space (temp folder) was the problem Selecting less books the transfer was no problem Maybe a clearer message popup in this case there a good solution.