Bricked Libra 2, any hope? White screen of death

justwannaread · 02-23-2024, 05:53 PM

My 16 months old Libra 2 got bricked when I restarted it after it was having trouble connecting to WIFI.

Yesterday it had a white screen with a flashing white light on the front, tried all the methods of resetting to no avail, charged it for 24 hours, tried connecting to PC and Android phone. The phone recognizes it but the pop up goes away within a second and it doesn't offer to connect as charging VS data like normal.

Today I popped off the back cover and pulled the SD card. It reads on my PC OK with the files, but after reinstalling it in the Libra, I can't get the libra to cycle on at all. No more blinking light, no recognition. The phone still recognizes that something is plugged in, but nothing else.

Anyone have experience or know how to get this thing back to life? Rakuten won't replace it as it's 4 months out of warranty. It's practically brand new otherwise, and it seems like an update or software bug bricked it (other users have reported similar issues when after an update), so IMO it's their fault, but no love from them at all.

Aleron Ives · 02-23-2024, 07:27 PM

You might want to try getting a new SD card and asking for a Libra 2 firmware image in this thread:

https://www.mobileread.com/forums/sh...d.php?t=355778

Since you already opened the device, you might also try using a volt meter to test the battery to see if it's still holding a charge.

justwannaread · 02-23-2024, 09:08 PM

Welp, good advice. Battery is dead which is odd because it was fine before all this started going down. Thanks for the advice, guess it's heading to the landfill.

Quote:

Originally Posted by Aleron Ives

You might want to try getting a new SD card and asking for a Libra 2 firmware image in this thread:

https://www.mobileread.com/forums/sh...d.php?t=355778

Since you already opened the device, you might also try using a volt meter to test the battery to see if it's still holding a charge.

Aleron Ives · 02-24-2024, 12:43 AM

Since you've already opened the device, why not just replace the battery?

pdurrant · 02-24-2024, 06:15 AM

And if it is the motherboard after all, if the screen is still intact (sounds like it is), it'll have value to anyone with the same model with a broken screen

02-23-2024, 05:53 PM	#1
justwannaread Junior Member Posts: 5 Karma: 10 Join Date: Feb 2024 Device: kobo libra 2	Bricked Libra 2, any hope? White screen of death My 16 months old Libra 2 got bricked when I restarted it after it was having trouble connecting to WIFI. Yesterday it had a white screen with a flashing white light on the front, tried all the methods of resetting to no avail, charged it for 24 hours, tried connecting to PC and Android phone. The phone recognizes it but the pop up goes away within a second and it doesn't offer to connect as charging VS data like normal. Today I popped off the back cover and pulled the SD card. It reads on my PC OK with the files, but after reinstalling it in the Libra, I can't get the libra to cycle on at all. No more blinking light, no recognition. The phone still recognizes that something is plugged in, but nothing else. Anyone have experience or know how to get this thing back to life? Rakuten won't replace it as it's 4 months out of warranty. It's practically brand new otherwise, and it seems like an update or software bug bricked it (other users have reported similar issues when after an update), so IMO it's their fault, but no love from them at all.

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02-23-2024, 07:27 PM	#2
Aleron Ives Wizard Posts: 1,026 Karma: 11500112 Join Date: Sep 2022 Device: Kobo Libra 2	You might want to try getting a new SD card and asking for a Libra 2 firmware image in this thread: https://www.mobileread.com/forums/sh...d.php?t=355778 Since you already opened the device, you might also try using a volt meter to test the battery to see if it's still holding a charge.

02-24-2024, 12:43 AM	#4
Aleron Ives Wizard Posts: 1,026 Karma: 11500112 Join Date: Sep 2022 Device: Kobo Libra 2	Since you've already opened the device, why not just replace the battery?

02-24-2024, 06:15 AM	#5
pdurrant The Grand Mouse 高貴的老鼠 Posts: 71,510 Karma: 306214458 Join Date: Jul 2007 Location: Norfolk, England Device: Kindle Voyage	And if it is the motherboard after all, if the screen is still intact (sounds like it is), it'll have value to anyone with the same model with a broken screen

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