Troubleshooting Who the heck is Fernando?!?

LUW · 10-28-2010, 09:13 PM

I got two kindles today, one for me and one for my dad. I got the first one out of the box, charged it, registered it and d/l some books, everything smooth as silk. So ok, now let me get things rolling for my dad. I charge his unit and when I go to settings to get it's SN, I see "Welcome Fernando", and with two user's guides as archived items

. Both units were bought new, directly from Amazon, and I received each of them in a "locked" box, so how come I had to deregister my dad's Kindle?!?

I doubled check and it doesn't have any sign of being previously used, even smells new.

Tiersten · 10-28-2010, 09:25 PM

Amazon preregister the Kindle when they ship. You ended up with the wrong one. They've done it before. Nothing to actually worry about though. Deregister any Kindle on your account and just reregister this one to your account.

LUW · 10-28-2010, 09:43 PM

I didn't think there was a problem, because I was able to deregister it on the spot.
But thanks for confirming it's not a case of a refurbished unit.

JeremyR · 10-28-2010, 09:54 PM

Hmm, I don't suppose it also said, "You look marvelous!"?

LUW · 10-28-2010, 10:13 PM

If it did, I wouldn't be upset

.

10-28-2010, 09:13 PM	#1
LUW Ex-paperboy Posts: 46 Karma: 10 Join Date: Jan 2010 Location: Brazil Device: Kindle 3	Who the heck is Fernando?!? I got two kindles today, one for me and one for my dad. I got the first one out of the box, charged it, registered it and d/l some books, everything smooth as silk. So ok, now let me get things rolling for my dad. I charge his unit and when I go to settings to get it's SN, I see "Welcome Fernando", and with two user's guides as archived items . Both units were bought new, directly from Amazon, and I received each of them in a "locked" box, so how come I had to deregister my dad's Kindle?!? I doubled check and it doesn't have any sign of being previously used, even smells new.

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10-28-2010, 09:25 PM	#2
Tiersten Guru Posts: 987 Karma: 8641 Join Date: Aug 2010 Device: Kindle 3G+WiFi	Amazon preregister the Kindle when they ship. You ended up with the wrong one. They've done it before. Nothing to actually worry about though. Deregister any Kindle on your account and just reregister this one to your account.

10-28-2010, 09:43 PM	#3
LUW Ex-paperboy Posts: 46 Karma: 10 Join Date: Jan 2010 Location: Brazil Device: Kindle 3	I didn't think there was a problem, because I was able to deregister it on the spot. But thanks for confirming it's not a case of a refurbished unit.

10-28-2010, 09:54 PM	#4
JeremyR Guru Posts: 973 Karma: 2458402 Join Date: Aug 2010 Location: St. Louis Device: Kindle Keyboard, Nook HD+	Hmm, I don't suppose it also said, "You look marvelous!"?

10-28-2010, 10:13 PM	#5
LUW Ex-paperboy Posts: 46 Karma: 10 Join Date: Jan 2010 Location: Brazil Device: Kindle 3	If it did, I wouldn't be upset .

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