05-14-2013, 12:48 PM | #1 |
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Drowned Kindle Fire suggestions?
Hey guys,
I was wondering if anybody here has any suggestions before I turn my Fire into a very small cutting board. I didn't just drop it in the toilet, or spill coffee or Coke on it... I uh... lost it, for about two days. (yeah, I'm not the most organized person in the world) Since I have other readers, I figured it would eventually turn up, and it did. It turned up top down between my waterbed mattress and the liner. Seems there must also be a leak someplace, cause it'd been marinating in about 2" of water. (about 5cm for you metric folks) I didn't try to turn it on, (but I guess when I took it out of the case it would have hit the auto-on) but dried off the surface and put it in a container full of rice for a week. I took it out today, and... nothing. When I hooked it up to the charger, (also USB to my computer) the "kindle fire" logo came on for a couple seconds, but then went to black. It's been hooked up to the charger for about three hours now, but where the charger used to get toasty warm, it's only room temperature. I figure it's not doing anything. In truth, I wrote this thing off a week ago, but I was wondering if I could get some feedback. (other than taking better care of my PW) Thanks for reading, Andy |
05-14-2013, 12:53 PM | #2 |
Cheese Whiz
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Look at it this way. . .
You get the fun of shopping for a new tablet.
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05-14-2013, 01:58 PM | #3 |
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Contact Amazon customer service about it. It can't hurt, and who knows, they might replace it or give you a discount on a new one.
If you do buy a new one, I'd try to get a warranty on it. The one Amazon sells covers water damage. |
05-14-2013, 04:09 PM | #4 |
SQUIRREL!!
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If you've written it off already...perhaps opening it up and removing the battery and more direct drying of the inside and the cable connections (hair dryer). It doesn't look that hard to open up...see this video. Good luck!
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05-14-2013, 06:05 PM | #5 |
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Thanks for the suggestion and the link, Sharks. Difference is that that link was for a regular Fire, and I have an HD. The problem is that it just doesn't look like much fun. The ironic thing is that before I bought a case, I dropped it, and the cover came loose about 1/4 of the way around. All I need to do is drop it at just the right angle.
That DOES explain why it's so heavy, though. Looks like most of the inside is battery. |
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05-15-2013, 03:24 PM | #6 |
Wizard
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Dump it and buy a new one. That's life.
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05-16-2013, 06:13 PM | #7 |
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Un-freakin' believable!!!
I figured I had nothing to lose, so I talked to Customer Support. If they'd give me some kind of discount on a replacement, I might go for it... or maybe not. I really wasn't expecting this!
Spoiler:
So... I sit here looking at a brand new Kindle Fire HD, shaking my head in amazement. I was an Amazon addict before, but I think they just won a customer for life!!! (warning, YMMV) |
05-16-2013, 07:56 PM | #8 |
Wizard
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Amazon loves us -- every single one of us.
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05-16-2013, 08:19 PM | #9 |
Grand Sorcerer
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I think it's just good business sense myself. Good advertizements about how they have great customer service in terms of replacing a broken kindle is more valuable than the ereader itself.
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05-16-2013, 08:25 PM | #10 |
Wizard
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Absolutely. I wonder why no one else is doing it.
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05-16-2013, 11:12 PM | #11 |
Wizard
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You were lucky. I think they made the exception based on the fact that your furniture destroyed it vs you dropping it in a pool/etc. But good to know it worked out in the end.
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05-16-2013, 11:19 PM | #12 |
You kids get off my lawn!
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Nicely done, I will admit, but I hate the scripts that customer service people have to follow.
"I drowned my Kindle and it's dead." "Please try resetting your Kindle device and let me know, if you still face the same problem." "Uh, really, it's dead." "I'm really sorry the troubleshooting doesn't work out." |
05-17-2013, 03:56 AM | #13 | |
Grand Sorcerer
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Quote:
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05-17-2013, 12:59 PM | #14 |
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Good Morning, M1d@$ Muffler and Brake Center, Andy speaking. How may I help you?
A muffler for your 1947 Hupmobile costs $44.95 and is guaranteed for the lifetime of your car. We have the parts in stock and the job will take about half an hour. Would you like to make an appointment to have that done this morning? (cough, cough, cough) (sigh) Company policy was cut it down, then pull the parts. freakin' morons. ETA... (ETA?) it was always first come, first serve, too... |
05-21-2013, 03:52 PM | #15 | |
Award-Winning Participant
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Quote:
Amazon has done stuff like this for me as well. I'm a happy customer. A sad side effect of Amazon doing stuff like this is that, when they DON'T do it, some people's over-blown sense of entitlement kicks in and they post complaints. "I called Amazon because my 3-year-old Kindle that I bought on eBay got a samurai sword through the screen, and all those greedy monopolists did was offer me a replacement for $30. They actually expected ME to give them MORE money??!!" Last edited by ApK; 05-21-2013 at 03:55 PM. |
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