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Old 05-23-2018, 11:58 AM   #16
Amiieey
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Quote:
Originally Posted by knc1 View Post
What firmware version?
Did you install the most recent version that is now posted by Amazon?
(Amazon rolled the TLS and cert updates into the most recent firmware for the device but did not change its external version number.)

WHICH "Kindle 5th. gen" ?
See:
https://wiki.mobileread.com/wiki/Kindle_Serial_Numbers
Or just post the first six characters of your device's serial number.
4.1.3. And yes I did.

902317 are the first few characters. Guess it's a 4th gen.

It's not my fault lol. It's Amazon's end. They can register it on the Amazon site but I still can't register it on my Kindle itself. Says it's not registered.

I'll contact them again later. Thanks Tarana.

Last edited by Amiieey; 05-23-2018 at 12:05 PM.
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Old 05-23-2018, 09:25 PM   #17
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Hi, good news! Amazon has fixed the problem.
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Old 05-24-2018, 08:32 AM   #18
knc1
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Quote:
Originally Posted by Amiieey View Post
4.1.3. And yes I did.

902317 are the first few characters. Guess it's a 4th gen.

It's not my fault lol. It's Amazon's end. They can register it on the Amazon site but I still can't register it on my Kindle itself. Says it's not registered.

I'll contact them again later. Thanks Tarana.
No guessing required, just read that line in the table I linked to:

B023, 9023 Kindle 4 NoTouch Black (2012) K4, K4B [Support added in KindleTool 1.5.1]

Note: It was the K4 that introduced sales region variations in the "generation" marketing terms used by Amazon sales department - in some sales regions, a K4B is a "5th. generation" device.
So just stick with the nicknames shown in our table and avoid the possible confusions.

Last edited by knc1; 05-24-2018 at 08:34 AM.
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