my plug is not charging

Tulot · 12-24-2010, 07:36 PM

For some reason when I plugged in the pocketedge, it won't recharge. I still can't use my main computer so any help is welcomed.

cheyennedonna · 12-24-2010, 07:52 PM

Has it ever charged? If so check the simple things, for instance I plugged my edge in to charge once and had the cord in the headphone socket. Needless to say it won't charge that way. Also check the power strip/outlet, is it supplying current?

Tulot · 12-24-2010, 08:02 PM

Nope, it has been recharging since this morning. I took it with me to work then came home to plug it back in and nothing is happening. I only have 40% left before I have no escape from the holidays.

borisb · 12-26-2010, 04:15 PM

The power plug is the one closest to the hinge. Is that the one you're plugged into? If it is, then you'll need to contact www.entourageedge.com/support to see if the battery or AC adapter has a fault.

12-24-2010, 07:36 PM	#1
Tulot Edge User	my plug is not charging For some reason when I plugged in the pocketedge, it won't recharge. I still can't use my main computer so any help is welcomed.

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12-24-2010, 07:52 PM	#2
cheyennedonna Edge User	Has it ever charged? If so check the simple things, for instance I plugged my edge in to charge once and had the cord in the headphone socket. Needless to say it won't charge that way. Also check the power strip/outlet, is it supplying current?

12-24-2010, 08:02 PM	#3
Tulot Edge User	Nope, it has been recharging since this morning. I took it with me to work then came home to plug it back in and nothing is happening. I only have 40% left before I have no escape from the holidays.

12-26-2010, 04:15 PM	#4
borisb Edge User	The power plug is the one closest to the hinge. Is that the one you're plugged into? If it is, then you'll need to contact www.entourageedge.com/support to see if the battery or AC adapter has a fault.

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