06-02-2010, 11:56 AM | #1 |
Junior Member
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Device: prs_500
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Reader library 3.2 will not open
I recently updated reader library to version 3.2 (ReaderLibraryInstaller_3.2.00.05120.exe) and now the program will not open on my pc.
task manager shows reader library launcher.exe and reader library in running processes. I have uninstalled and reinstalled X 2 and cannot get any help from Sony |
06-02-2010, 12:43 PM | #2 | |
Enthusiast
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Quote:
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06-02-2010, 12:58 PM | #3 |
Mostly harmless
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Location: Northern Ireland
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Me too
Which suggests that it's really not us! |
06-02-2010, 02:04 PM | #4 |
Enthusiast
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Location: Lancashire, UK
Device: Sony PRS500& PRS505; iPad; and Kindle
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Me too. Very annoying. Anyone tried uninstalling adn starting with fresh install>
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06-02-2010, 02:23 PM | #5 |
Junior Member
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Even though you uninstall the program and reinstall it i would suggest to contact sony customer service! they will help you making your reader library to launch. They did a great job!! 877-263-2863
if its any good try to disable the antivirus |
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06-02-2010, 02:29 PM | #6 |
My True Self
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Try uninstalling it with Revo Uninstaller. In the last 2 parts select all leftover files that it finds and then click deleate.
Even if you "uninstall" a program it leaves a lot of sh---- stuff. This will remove all of it. It may not fix the Sony install problem but it will get rid of all the stuff and let you do a clean install. |
06-02-2010, 04:17 PM | #7 |
Mostly harmless
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Location: Northern Ireland
Device: Kobo Aura
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Thanks SOS
Gave it a go but still no joy I'm afraid (although at least i know it's a clean install!) I've got an email in with Sony so I'll see if that yields anything. Until then I shall have to have improperly sorted books |
06-02-2010, 04:26 PM | #8 |
Wizard
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Device: Sony: PRS 950 & T1, Kobo: Aura One & Forma
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06-03-2010, 04:39 AM | #9 |
Enthusiast
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Location: Lancashire, UK
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Advice from Sony??
Please share any advice from Sony. thanks.
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06-03-2010, 10:50 AM | #10 |
Junior Member
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Have tried clean reinstall to no avail.
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06-03-2010, 11:12 AM | #11 |
Connoisseur
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Calibre can can do everything Sony Library can do and more. The Sony Library has given me nothing but head-aches. I uninstalled it almost right away.
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06-03-2010, 11:22 AM | #12 |
Resident Curmudgeon
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I've installed Reader Library on Vista Home Premium, XP Professional, XP Home (x2), Windows 7 Ultimate (x2), Windows 7 Home Premium, Windows 7 Ultimate RTM (x2) and they all worked without a problem. So I really do think it is something on your systems that is causing the problem.
And this is all on 5 different computers too. Last edited by JSWolf; 06-03-2010 at 11:28 AM. |
06-03-2010, 12:52 PM | #13 |
Mostly harmless
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Join Date: Jun 2010
Location: Northern Ireland
Device: Kobo Aura
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06-03-2010, 03:11 PM | #14 |
Member
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Mine was working on the desktop (XP) and not on my laptop (vista) and then I did the upgrade and it worked for about 1 day on my desktop and has not worked on my laptop.
I end up using ADE. There seems to be a problem with the software. |
06-04-2010, 07:49 AM | #15 |
Mostly harmless
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Location: Northern Ireland
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I might try installing the software on my lap top and see if it works on that.
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