Reading my Borders Books on Kobo Desktop

booksnake · 04-12-2013, 03:03 AM

I bought about 10 ebooks books from borders.com. I read them all with my borders desktop reader. Borders.com has since shut down.

Yesterday, I opened my borders desktop for the first time in 2-3 years. It automatically uninstalled itself and installed Kobo Desktop. When I open Kobo Desktop and enter my borders email/password, it tells me that it's invalid, and the "forgot password" link is dead.

Any solutions would be most welcome.

PeterT · 04-12-2013, 08:39 AM

I think you will have to get in toich with Kobo support for help with this

Best bet would be via eMail help@kobobooks.com

AnemicOak · 04-12-2013, 10:00 AM

Did you migrate your books to Kobo using the link in the many emails that were sent out when Borders closed? If yes, do they show up in your library on the Kobo website (assuming you have an account there)?

I think Peter's right you're going to have to contact Kobo's support folks and hope they can help.

04-12-2013, 03:03 AM	#1
booksnake Junior Member Posts: 1 Karma: 10 Join Date: Apr 2013 Device: Kobo	Reading my Borders Books on Kobo Desktop I bought about 10 ebooks books from borders.com. I read them all with my borders desktop reader. Borders.com has since shut down. Yesterday, I opened my borders desktop for the first time in 2-3 years. It automatically uninstalled itself and installed Kobo Desktop. When I open Kobo Desktop and enter my borders email/password, it tells me that it's invalid, and the "forgot password" link is dead. Any solutions would be most welcome.

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04-12-2013, 08:39 AM	#2
PeterT Grand Sorcerer Posts: 12,160 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	I think you will have to get in toich with Kobo support for help with this Best bet would be via eMail help@kobobooks.com

04-12-2013, 10:00 AM	#3
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	Did you migrate your books to Kobo using the link in the many emails that were sent out when Borders closed? If yes, do they show up in your library on the Kobo website (assuming you have an account there)? I think Peter's right you're going to have to contact Kobo's support folks and hope they can help.

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