Registration 'Human Verification' not working?

Vortex · 07-09-2016, 04:38 AM

I recommended Mobileread.com to a neighbour recently. He came back to me and said he was having trouble registering because there is no visible 'Human Verification' (captcha) at the bottom of the registration form page.

I tried to do it with him on my computer and had the same problem. I thought it was probably a Firefox thing as we are both using it, so I tried Opera but had the same issue there.

Any idea what's causing the problem?
Thanks.

pdurrant · 07-09-2016, 05:36 AM

I did a quick test with Safari on a Mac, and could see the captcha. Perhaps a temporary glitch? Or try with Chrome?

WT Sharpe · 07-09-2016, 07:41 AM

Is he running any security add-ons in his browser? I'm using Firefox with the NoScript add-on, and when I logged out and tried to go through the registration process just now I couldn't see the captcha either. Then I selected "Allow all [scripts on] this page" from the NoScript menu and the captcha showed up on the page.

Vortex · 07-10-2016, 05:34 AM

I figured it out. We are both using a program called HostsXpert that maintains a HOSTS file that blocks all malware and add servers, guess the Captcha is being served from one of the blocked servers.

WT Sharpe · 07-10-2016, 08:29 AM

All's well that ends well!

07-09-2016, 04:38 AM	#1
Vortex Groupie Posts: 171 Karma: 10 Join Date: Dec 2008 Device: Likebook Mars	Registration 'Human Verification' not working? I recommended Mobileread.com to a neighbour recently. He came back to me and said he was having trouble registering because there is no visible 'Human Verification' (captcha) at the bottom of the registration form page. I tried to do it with him on my computer and had the same problem. I thought it was probably a Firefox thing as we are both using it, so I tried Opera but had the same issue there. Any idea what's causing the problem? Thanks.

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07-09-2016, 05:36 AM	#2
pdurrant The Grand Mouse 高貴的老鼠 Posts: 71,496 Karma: 306214458 Join Date: Jul 2007 Location: Norfolk, England Device: Kindle Voyage	I did a quick test with Safari on a Mac, and could see the captcha. Perhaps a temporary glitch? Or try with Chrome?

07-09-2016, 07:41 AM	#3
WT Sharpe Bah, humbug! Posts: 39,073 Karma: 157049943 Join Date: Jun 2009 Location: Chesapeake, VA, USA Device: Kindle Oasis, iPad Pro, & a Samsung Galaxy S9.	Is he running any security add-ons in his browser? I'm using Firefox with the NoScript add-on, and when I logged out and tried to go through the registration process just now I couldn't see the captcha either. Then I selected "Allow all [scripts on] this page" from the NoScript menu and the captcha showed up on the page.

07-10-2016, 05:34 AM	#4
Vortex Groupie Posts: 171 Karma: 10 Join Date: Dec 2008 Device: Likebook Mars	I figured it out. We are both using a program called HostsXpert that maintains a HOSTS file that blocks all malware and add servers, guess the Captcha is being served from one of the blocked servers.

07-10-2016, 08:29 AM	#5
WT Sharpe Bah, humbug! Posts: 39,073 Karma: 157049943 Join Date: Jun 2009 Location: Chesapeake, VA, USA Device: Kindle Oasis, iPad Pro, & a Samsung Galaxy S9.	All's well that ends well!