09-03-2017, 01:19 PM | #1 |
Thistle Sifter
Posts: 187
Karma: 24088
Join Date: Sep 2016
Location: San Diego
Device: Kindle Paperwhite
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which log can I post here for help with connection issue
I have CC on my iPad and Calibre on my Mac Air laptop. About one out of every 5 attempts to connect these with one another works, for a short time, then the connection is lost. Is there a log for CC or Calibre that I can include here to get help trouble-shooting this issue?
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09-03-2017, 05:58 PM | #2 |
Grand Sorcerer
Posts: 11,759
Karma: 7029857
Join Date: Jan 2010
Location: Notts, England
Device: Kobo Libra 2
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Taking a guess from my experience as the Android CC developer: if the connection is made then lost then the problem is probably the WiFi connection, in which case logs won't show much. Does the iPad have a strong connection? Does the Mac Air? Do you have neighbors that share the WiFi channel you are using? Is one of the devices near a microwave oven or a cordless telephone?
As for logs: there should be an option in CC's settings to send a CC debug log file to MultiPie. |
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Tags |
calibre companion, mac computer, sync ipad |
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