Vox problem

rapidjohn · 01-20-2015, 06:28 AM

Hi All
Sorry in advance if this has already been cover.
I have 2 Voxes had them both for a long time no problems until now.
I have not used this one for a few months so come to it flat so put it on charge and turned it on and all that happens the power light flashes green nothing else.
so plugged it into my laptop and my laptop went plunk so looked in the device manager and there is an exclamation mark and it says,

SE Blank ELVIS

Any ideas please.

Regards John

meeera · 01-20-2015, 06:34 AM

Have you left it on charge for a good long time before doing this? Leaving a battery to go completely flat can kill a device completely, unfortunately.

rapidjohn · 01-20-2015, 08:31 AM

thank for the reply the charge light is now solid green I put it on charge last night at midnight got up at six and it was still amber eight o'clock it was green so fully charged I turn it on and flashing green light.

but what is SE Blank ELVIS?

Regards John

PeterT · 01-20-2015, 08:39 AM

Not sure what it is but if you try googling for the phrase you will find numerous posts (and links) to drivers for the PC.

01-20-2015, 06:28 AM	#1
rapidjohn Junior Member Posts: 8 Karma: 10 Join Date: Jan 2015 Location: NorthWest UK Device: KOBO VOX	Vox problem Hi All Sorry in advance if this has already been cover. I have 2 Voxes had them both for a long time no problems until now. I have not used this one for a few months so come to it flat so put it on charge and turned it on and all that happens the power light flashes green nothing else. so plugged it into my laptop and my laptop went plunk so looked in the device manager and there is an exclamation mark and it says, SE Blank ELVIS Any ideas please. Regards John

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01-20-2015, 06:34 AM	#2
meeera Grand Sorcerer Posts: 5,659 Karma: 66420972 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	Have you left it on charge for a good long time before doing this? Leaving a battery to go completely flat can kill a device completely, unfortunately.

01-20-2015, 08:31 AM	#3
rapidjohn Junior Member Posts: 8 Karma: 10 Join Date: Jan 2015 Location: NorthWest UK Device: KOBO VOX	thank for the reply the charge light is now solid green I put it on charge last night at midnight got up at six and it was still amber eight o'clock it was green so fully charged I turn it on and flashing green light. but what is SE Blank ELVIS? Regards John

01-20-2015, 08:39 AM	#4
PeterT Grand Sorcerer Posts: 12,172 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	Not sure what it is but if you try googling for the phrase you will find numerous posts (and links) to drivers for the PC.