03-07-2017, 11:35 AM | #1 |
Connoisseur
Posts: 77
Karma: 101837
Join Date: Oct 2012
Device: iPad Air, Kobo Forma, Kobo Aura HD (RIP)
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Aura HD won't get recognised
I have Kobo Aura HD which was working fine only a week ago but all of a sudden it stopped being recognised on my PC (Windows 10). I tried it with different cables and on different computers (windows 7, windows 10, MacBook) but it is not being recognised in any of the machines but when I connect it to the computer it charges fine. So after couple of pinhole reset and factory reset I am here to seek some help.
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03-07-2017, 03:55 PM | #2 |
Resident Curmudgeon
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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delete post
Last edited by JSWolf; 03-07-2017 at 05:19 PM. |
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03-07-2017, 04:13 PM | #3 | |
Wizard
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Join Date: Jun 2012
Device: kobo touch
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Quote:
Did you make sure that the different cables you tried are USB data cables, rather then USB charge-only cables? |
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03-07-2017, 10:22 PM | #4 |
Connoisseur
Posts: 77
Karma: 101837
Join Date: Oct 2012
Device: iPad Air, Kobo Forma, Kobo Aura HD (RIP)
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Thanks tshering! When I connect my Aura HD to any PC I do get connect or cancel screen. It is after I press connect button that the windows throw up USB error. As for cables, I tried original cable that came with Kobo and couple of USB cables that comes with different android phones.
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03-07-2017, 10:31 PM | #5 | |
Grand Sorcerer
Posts: 24,907
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Quote:
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03-08-2017, 12:08 AM | #6 |
Connoisseur
Posts: 77
Karma: 101837
Join Date: Oct 2012
Device: iPad Air, Kobo Forma, Kobo Aura HD (RIP)
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@davidfor USB descriptor request failed.
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