Oasis 1- no menu bar? No restart either.

badgoodDeb · 01-13-2018, 12:58 AM

Before I go to Amazon for help, let me ask you experts here. My Oasis (1) woke up with no menu bar!

I could click All/Downloaded, and I see the icon for airplane mode and battery life. But nothing between. No Home button, no Gear icon. Can’t sync to get today’s new books.

I clicked a folder/category. I can page forward & back in that category, or show All vs Downladed. But I cant get back to Home.

Then I clicked into a book. I can page forward & back, but can’t exit the book!

I held down the power key. Got a choice of buttons: Cancel. Restart. Screen off. I pushed Restart. It thought about it for some long moments ... then turned off the choice box but did nothing! Tried this at least 3 times.

It had 85% power, and lives in the cover. But I’m charging it overnight (wall outlet) until I wake up tomorrow. Hopefully, to a few more suggestions!

bgDeb

SKK · 01-13-2018, 07:48 AM

Try holding the power button for 40 seconds. That often fixes problems on my kindles.

badgoodDeb · 01-13-2018, 12:58 PM

Ahhh, that fixed it. Thank you!,

It fixed a previous bug, too. The Oasis hadn’t been getting new books when I touched “sync”, even when I had told amazon to send to this device (from a desktop browser). I had to go to the cloud and pull them down manually. Meaning I had to remember which books cost actual money, and were meant to be noticed.
Now they are syncing when I press sync. So I guess something had been wrong for a week or two. (I’ve been reading a physical book.)

Thank you!

01-13-2018, 12:58 AM	#1
badgoodDeb Grand Sorcerer Posts: 8,501 Karma: 64095689 Join Date: Jan 2008 Location: Harrisburg outskirts Device: Palms, K1-4s, iPads, iPhones, KV, KO1	Oasis 1- no menu bar? No restart either. Before I go to Amazon for help, let me ask you experts here. My Oasis (1) woke up with no menu bar! I could click All/Downloaded, and I see the icon for airplane mode and battery life. But nothing between. No Home button, no Gear icon. Can’t sync to get today’s new books. I clicked a folder/category. I can page forward & back in that category, or show All vs Downladed. But I cant get back to Home. Then I clicked into a book. I can page forward & back, but can’t exit the book! I held down the power key. Got a choice of buttons: Cancel. Restart. Screen off. I pushed Restart. It thought about it for some long moments ... then turned off the choice box but did nothing! Tried this at least 3 times. It had 85% power, and lives in the cover. But I’m charging it overnight (wall outlet) until I wake up tomorrow. Hopefully, to a few more suggestions! bgDeb

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01-13-2018, 07:48 AM	#2
SKK Addict Posts: 217 Karma: 55570 Join Date: Jun 2016 Location: N/A Device: N/A	Try holding the power button for 40 seconds. That often fixes problems on my kindles.

01-13-2018, 12:58 PM	#3
badgoodDeb Grand Sorcerer Posts: 8,501 Karma: 64095689 Join Date: Jan 2008 Location: Harrisburg outskirts Device: Palms, K1-4s, iPads, iPhones, KV, KO1	Ahhh, that fixed it. Thank you!, It fixed a previous bug, too. The Oasis hadn’t been getting new books when I touched “sync”, even when I had told amazon to send to this device (from a desktop browser). I had to go to the cloud and pull them down manually. Meaning I had to remember which books cost actual money, and were meant to be noticed. Now they are syncing when I press sync. So I guess something had been wrong for a week or two. (I’ve been reading a physical book.) Thank you!

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