Windows XP/Calibre does not detect Kindle

theengine · 11-14-2012, 07:49 AM

Hi,

My computer does not properly detect my Kindle. When you look in Explorer, my drive appears briefly, then disappears, then appears again and so on until I remove it.

Here is my information from Debug Device Detection in Calibre:

calibre 0.9.6
Windows-XP-5.1.2600-SP3 Windows
('Windows', 'XP', '5.1.2600')
Python 2.7.3
Windows: ('XP', '5.1.2600', 'SP3', 'Uniprocessor Free')
USB devices on system:
[u'usb\\root_hub&vid1106&pid3038&rev0081',
u'usb\\root_hub&vid1106&pid3038&rev0081',
u'usb\\root_hub&vid1106&pid3038&rev0081',
u'usb\\root_hub&vid1106&pid3038&rev0081',
u'usb\\root_hub20&vid1106&pid3104&rev0086',
u'usb\\vid_045e&pid_0040&rev_0300',
u'usb\\vid_05e3&pid_0608&rev_0901']
Unable to get free space for drive: A
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Drives detected:
Looking for devices of type: MTP_DEVICE
Cannot detect MTP devices
MTP devices are not supported on Windows XP

Looking for devices...

Devices possibly connected: None

Can any one offer a solution or advice.

Thanks

DoctorOhh · 11-14-2012, 07:56 AM

Quote:

Originally Posted by theengine

My computer does not properly detect my Kindle. When you look in Explorer, my drive appears briefly, then disappears, then appears again and so on until I remove it.

....

Can any one offer a solution or advice.

You haven't said what kind of Kindle you have, but from your description the Operating System is having problems with detecting the device. Until it can be seen reliably by your OS calibre doesn't have a chance of seeing it.

As an aside if your OS does see the device then you can go to Preferences - Plugins - Device interface plugins and make sure the device plugin for your kindle is enabled.

If your device is a Kindle Fire HD then your XP machine will not be able to connect to it via MTP. Go here for further info.

theengine · 11-14-2012, 08:10 AM

You haven't said what kind of Kindle you have,

It is a Kindle Wi-Fi, 6" E Ink Display.

Freeshadow · 11-14-2012, 09:45 AM

Quote:

Originally Posted by theengine

Hi,

calibre 0.9.6
Windows-XP-5.1.2600-SP3 Windows
(...)
Drives detected:
Looking for devices of type: MTP_DEVICE
Cannot detect MTP devices
MTP devices are not supported on Windows XP

Don't know if you can change the connection type in the settings of the Kindle - don't have any myself.
Your problem seems to be the lack of MTP support in XP. Installing windows media player 10 on XP should solve that.

Google "mtp driver xp"

mbovenka · 11-14-2012, 10:44 AM

Quote:

Originally Posted by Freeshadow

Don't know if you can change the connection type in the settings of the Kindle - don't have any myself.
Your problem seems to be the lack of MTP support in XP. Installing windows media player 10 on XP should solve that.

Google "mtp driver xp"

Only the Fire HD is an MTP device; the older Kindles are not, and his is one of those. So the lack of MTP support in Calibre on XP can't be the problem.

It does look like even Windows has a problem seeing it. To the OP: does your Kindle get a drive letter under Windows, and if so, does it actually work as a drive?

I'm betting the answer to either question is 'no'.

Try rebooting the Kindle, and if that doesn't fix it, a factory reset.

PeterT · 11-14-2012, 12:41 PM

Is the Kindle driver enabled in plugins? Goto Preferences | Advanced | Plugins | Device Interface Plugins and ensure that the various Kindle plugins are enabled (not sure which one you do need).

theengine · 11-16-2012, 03:33 AM

Thanks to all who have offered help. I think I have fixed the problem.

Firstly, I have windows Media player 11.0.5721.5280 installed. When windows briefly detects the drive, it allocates it as "F" before losing it again, then detecting it again and loosing it again and so in a everlasting loop. Plugin is enabled in Calibre.

I had one of these multiple USP port things: one USP plug into a UBB 2 port at the back of the PC, which then divides into 4. When I remove that and plug the Kindle into the PC direct, all seems to work well.

DoctorOhh · 11-16-2012, 03:48 AM

Quote:

Originally Posted by theengine

I had one of these multiple USP port things: one USP plug into a UBB 2 port at the back of the PC, which then divides into 4. When I remove that and plug the Kindle into the PC direct, all seems to work well.

So you've solved it. Try a USB hub with its own power supply and you should be good to go.

theducks · 11-16-2012, 09:30 AM

When buying a Powered USB Hub, pay attention to the power adapter, many are under powered.

the power adapter needs the 5V OUTPUT to have at least .5A (or 500mA) per USB 2.0 Port if you are charging or running anything like a disks, just to be safe .
4 ports = 2.0 A (2000 mA)
keyboards, mice take very little.

BTW Windows (XP) device manager can report 'USB root hub' port loads.
In the device manager: find a root hub: Properties: Look on the 'Power' tab (Not Power Management)

11-14-2012, 07:49 AM	#1
theengine Enthusiast Posts: 39 Karma: 10 Join Date: May 2011 Device: Kindle	Windows XP/Calibre does not detect Kindle Hi, My computer does not properly detect my Kindle. When you look in Explorer, my drive appears briefly, then disappears, then appears again and so on until I remove it. Here is my information from Debug Device Detection in Calibre: calibre 0.9.6 Windows-XP-5.1.2600-SP3 Windows ('Windows', 'XP', '5.1.2600') Python 2.7.3 Windows: ('XP', '5.1.2600', 'SP3', 'Uniprocessor Free') USB devices on system: [u'usb\\root_hub&vid1106&pid3038&rev0081', u'usb\\root_hub&vid1106&pid3038&rev0081', u'usb\\root_hub&vid1106&pid3038&rev0081', u'usb\\root_hub&vid1106&pid3038&rev0081', u'usb\\root_hub20&vid1106&pid3104&rev0086', u'usb\\vid_045e&pid_0040&rev_0300', u'usb\\vid_05e3&pid_0608&rev_0901'] Unable to get free space for drive: A (21, 'GetDiskFreeSpaceEx', 'The device is not ready.') Drives detected: Looking for devices of type: MTP_DEVICE Cannot detect MTP devices MTP devices are not supported on Windows XP Looking for devices... Devices possibly connected: None Can any one offer a solution or advice. Thanks

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11-14-2012, 08:10 AM	#3
theengine Enthusiast Posts: 39 Karma: 10 Join Date: May 2011 Device: Kindle	You haven't said what kind of Kindle you have, It is a Kindle Wi-Fi, 6" E Ink Display.

11-14-2012, 12:41 PM	#6
PeterT Grand Sorcerer Posts: 13,116 Karma: 78857258 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Is the Kindle driver enabled in plugins? Goto Preferences \| Advanced \| Plugins \| Device Interface Plugins and ensure that the various Kindle plugins are enabled (not sure which one you do need).

11-16-2012, 03:33 AM	#7
theengine Enthusiast Posts: 39 Karma: 10 Join Date: May 2011 Device: Kindle	Thanks to all who have offered help. I think I have fixed the problem. Firstly, I have windows Media player 11.0.5721.5280 installed. When windows briefly detects the drive, it allocates it as "F" before losing it again, then detecting it again and loosing it again and so in a everlasting loop. Plugin is enabled in Calibre. I had one of these multiple USP port things: one USP plug into a UBB 2 port at the back of the PC, which then divides into 4. When I remove that and plug the Kindle into the PC direct, all seems to work well.

11-16-2012, 09:30 AM	#9
theducks Well trained by Cats Posts: 30,755 Karma: 59473090 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	When buying a Powered USB Hub, pay attention to the power adapter, many are under powered. the power adapter needs the 5V OUTPUT to have at least .5A (or 500mA) per USB 2.0 Port if you are charging or running anything like a disks, just to be safe . 4 ports = 2.0 A (2000 mA) keyboards, mice take very little. BTW Windows (XP) device manager can report 'USB root hub' port loads. In the device manager: find a root hub: Properties: Look on the 'Power' tab (Not Power Management)

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