03-19-2009, 03:11 PM | #1 |
Wizard
Posts: 1,158
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Join Date: Jan 2007
Location: Anchorage, AK
Device: Sony Reader PRS-505, PRS-650, PRS-T3, Pocketbook HD2
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Sony Connect Library 2.5 un-install help?
Hi,
after the 2.5 firmware upgrade I have not been able to fully use the Sony Connect Software and it's basically driving me nuts. I was hoping if I could fully un-install and then re-install maybe I could get it to work again? Right now I'm only able to use the ebook viewer and anytime I go the library part of the program it crashes. I've already tried un-installing and re-installing but I'm thinking maybe I missed something on the uninstall the first time I tried??? I'd appreciate any and all help on this, thanks Amalthia |
03-19-2009, 03:42 PM | #2 | |
Connoisseur
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Location: London
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Amalthia,
you haven't said whether you're running Windows XP or Vista and that may have some bearing on this. Have you tried looking in the Ebook devices -> Sony area in the Troubleshooting section (it's here:https://www.mobileread.com/forums/forumdisplay.php?f=114): there may be something there that is similar to your problem. There are various solutions there involving admin rights, or the locations of files, or DEP. In particular there's a post from Sony support listing the directories which need to be removed for a complete uninstall - probably useful with your problem: Quote:
bob |
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03-19-2009, 09:03 PM | #3 | |
Wizard
Posts: 1,158
Karma: 32196
Join Date: Jan 2007
Location: Anchorage, AK
Device: Sony Reader PRS-505, PRS-650, PRS-T3, Pocketbook HD2
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Quote:
thanks so much for your help. Next time I'll remember to post my operating system which is XP. Will give this a shot when I get home tonight. |
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