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Old 01-26-2018, 05:07 PM   #1
rwielatz
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Kindle Fire completely dead

about 6 months ago I purchased the 10 inch Kindle Fire HD tablet for my mother. Unfortunately, she got sick and recently passed away. I was going through her things and found her Fire; it hadn't been used in about 2.5 months at all and is completely dead. I plugged it in to charge and even after 24 hours it's still completely dead. Is there anything I can do to fix this? I know it was working fine before. Thanks in advance for any assistance or suggestions!
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Old 01-26-2018, 06:20 PM   #2
Barbara1955
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Contact CS ask for a tech ... Still under warranty...get another or get a refund..
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Old 01-26-2018, 06:53 PM   #3
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Some users have had success with plugging a dead Fire in to a USB port on their computer and allowing it to sit overnight.
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Old 01-26-2018, 07:27 PM   #4
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I'm sorry you lost you mother. That has got to be very hard.
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Old 01-26-2018, 07:42 PM   #5
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Thanks for all the suggestions!

Booklover6 - yes, it's very hard. we were very close and she had lived with me and my girls for 16+ years but she was a wonderful mother and I was very lucky to have her!

Thanks again everyone.
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Old 01-29-2018, 02:59 PM   #6
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Quote:
Originally Posted by Deskisamess View Post
Some users have had success with plugging a dead Fire in to a USB port on their computer and allowing it to sit overnight.
I thought it was supposed to be a wall charger, not a computer port, for 24 hours. The wall charger has more power. And, since you've tried 24 hours, it doesn't hurt to KEEP it on that wall charger, at least until you talk to Amazon. More time might help.
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Old 02-02-2018, 05:58 AM   #7
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Thanks everyone. After plugging it into the computer USB port overnight it worked fine! The wall charger didn't work, even though I tried two different chargers. Not sure what the difference is but thanks for all the suggestions!
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Old 02-02-2018, 03:04 PM   #8
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nevermind
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Old 02-03-2018, 12:27 PM   #9
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Glad you got it working...

Sorry for the loss of your mom
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Old 02-05-2018, 09:26 AM   #10
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Quote:
Originally Posted by Deskisamess View Post
Some users have had success with plugging a dead Fire in to a USB port on their computer and allowing it to sit overnight.
Thanks for the suggestion. It worked!

Only took an hour.

Ancient Fire 2 which seemed for have an intermittent fault which convinced it that the battery was empty.
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